Receptionist & Customer Support

EH Wolf & Sons • Slinger, WI

1d • $18 - $22 • Onsite

About The Position

Be the friendly first voice and face of a family-owned company that's been serving Wisconsin businesses since 1941. In this part-time role with full benefits, you'll greet visitors, help customers by phone and email, and keep our payment and billing paperwork accurate and on time. If you love helping people and staying organized, we'd love to meet you.

Requirements

• High school diploma or equivalent
• Customer service experience
• Clear, friendly communication by phone, email and in person
• Strong organization and time management skills
• Comfortable with Microsoft Office (Outlook, Excel, Word) or similar software
• Able to solve problems and calmly handle customer concerns

Nice To Haves

• Front desk, receptionist or office experience
• Experience with payments, billing or accounts receivable

Responsibilities

• Greet customers, visitors and guests and direct them to the right person or place
• Answer and route phone calls and take messages
• Help customers by phone, email, online chat or in person with questions about our products and services
• Receive and distribute mail, packages and deliveries
• Gather and organize payments that come in by mail, online or by credit card, and balance the cash box
• Prepare daily deposit spreadsheets and apply payments to customer invoices
• Process billing for fuel deliveries and do other data entry
• Update building door schedules for holidays and schedule changes, and back up teammates when they're out

Benefits

• Full benefits package
• 401(k) with a 100% company match up to 5%, starting on day one
• Medical, dental and vision insurance
• Up to 3 weeks of PTO in your first year
• Paid holidays

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED