Part Time Receptionist Customer Service Representative

Big BrainboxFrisco, TX
Onsite

About The Position

We are seeking a friendly and reliable Part-Time Receptionist / Customer Service Representative to be the first point of contact for students, families, and visitors. This role is essential to creating a positive experience at Big Brainbox and supporting daily front-desk operations. This position is ideal for someone who enjoys working with people, staying organized, and supporting a busy education environment.

Requirements

  • Friendly, positive, and customer-focused attitude
  • Strong communication skills (verbal and written)
  • Reliable, punctual, and well-organized
  • Comfortable working with children and families
  • Basic computer skills (email, scheduling tools, spreadsheets)
  • Ability to multitask in a fast-paced environment

Nice To Haves

  • Previous experience in customer service, front desk, or administrative work is a plus

Responsibilities

  • Greet students, families, and visitors in a warm, professional manner
  • Answer phone calls and respond to basic questions about programs and schedules
  • Assist with class and camp check-in and check-out
  • Handle emails and basic administrative tasks
  • Support customer service needs calmly and professionally
  • Keep the front desk and reception area organized and welcoming
  • Communicate with instructors and staff to support daily operations
  • Handle confidential information responsibly

Benefits

  • Competitive salary
  • Flexible schedule
  • Training & development
  • Employee discounts through ADP
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