Receptionist/ Customer Service Representative

WellBiz BrandsOklahoma City, OK
Onsite

About The Position

Drybar is a blow dry-only bar focused on providing exceptional blowouts. We are seeking enthusiastic retail sales associates, referred to as Bartenders, to provide excellent customer service and manage the social experience of our bar atmosphere. This is a unique and exciting customer service position within a rapidly growing company.

Requirements

  • Evening and weekend shifts required.
  • Experience in a fast-paced, customer service-centric environment preferred.
  • Previous experience with Point of Sale Systems strongly preferred.
  • High school diploma or equivalent.
  • Ability to work at a sustained, fast pace.
  • Excellent problem-solving and troubleshooting skills.
  • Track record in providing over-the-top, amazing customer service.
  • Ability to multitask with ease.
  • Frequently required to stand and/or walk for duration of 6-8 hour long shifts.
  • Has the technical ability and skills to operate a point of sale system.
  • Problem solver – use logic and support resources to solve problems at the front desk.
  • Maintains professional demeanor under pressure.

Nice To Haves

  • Previous salon/spa experience preferred but not required.

Responsibilities

  • Provide excellent customer service to clients.
  • Manage the social experience of the bar atmosphere.
  • Operate a point of sale system.
  • Solve problems at the front desk using logic and support resources.
  • Maintain a professional demeanor under pressure.

Benefits

  • Competitive compensation with base pay of $11 per hour and the potential to make up to $20 per hour depending on commissions that include retail and membership sales
  • Free monthly services
  • Membership sales bonus
  • Flexible Hours
  • Discounts on all retail products
  • Clear career path to grow as a professional
  • Ongoing training
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