Billing - Maryville TN

Empire Distributors•Maryville, TN

22d•Onsite

About The Position

Empire Distributors Inc, a leading beverage distributor, is seeking a Receptionist/Customer Service/Billing Representative. This role involves operating a multiline telephone system, greeting customers, providing basic customer service, and performing various administrative and billing tasks. The company offers competitive wages, growth opportunities, and excellent benefits.

Requirements

High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
Knowledge of VFIN Accounting software.
Knowledge of Internet software.
Knowledge of Microsoft Excel Spreadsheet software.
Knowledge of Microsoft Word-Word Processing software.
Knowledge of ERome and Sales Portal Order processing systems.

Responsibilities

Operates multiline telephone system to answer incoming calls and directs callers to appropriate personnel.
Greets customers and guests, and provides basic customer service.
Composes and types routine correspondence using word processing programs.
Prepares spreadsheets and presentations using appropriate software.
Distributes monthly price changes to the Wine division.
Assists in data entry for monthly programming and pricing.
Assists in creating pricing within the Sales Portal.
Answers incoming calls and responds appropriately.
Answers supplier questions and completes their requests.
Prepares and updates trackers for Wine Sales.
Updates corporate Sales calendar & Wine/PTO calendar per management’s requests.
Coordinates and schedules meetings and appointments for the Wine division.
Assists management in completing month-end processes.
Prepares sales history and pricing information for supplier meetings.
Prepares for sales staff tastings/GSM’s.
Prepares expense reports for the Wine division.
Prepares outgoing mail and correspondence, including e-mail and faxes.
Assists Management and Sales Representatives with new accounts as needed.
Prepares Wine printing bill backs.