Receptionist, Customer Service Associate

Lutheran SeniorLife•Mars, PA

2d•Onsite

About The Position

The Receptionist, Customer Service Associate is responsible for supporting reception, customer service, and clerical needs of the center. This shall include all duties related to job tasks as assigned by the manager and includes positive communication/interaction (problem solving) and telephone operations. Adheres to company’s administrative and departmental policies and procedures including but not limited to safety and confidentiality.

Requirements

High school diploma or general education degree (GED)
One year related experience and/or training.
Working knowledge of computers, Microsoft Word and Excel required.

Responsibilities

Supporting reception, customer service, and clerical needs of the center.
Performing all duties related to job tasks as assigned by the manager.
Engaging in positive communication/interaction (problem solving).
Handling telephone operations.
Adhering to company’s administrative and departmental policies and procedures, including safety and confidentiality.

Benefits

Competitive Wages
Hiring Incentives
Generous Paid Time Off
Bereavement Leave
Paid Holidays
Individual Coverage Health Reimbursement Arrangement (ICHRA) health benefits solution
Dental plans
Vision plans
Life Insurance
Long-Term Disability plans
Voluntary Suite of Benefits Available at Low Group Rates (including Short-Term Disability, Critical Illness, Hospital Indemnity, Accident Insurance, Identity Theft Protection, Legal Services, Pet Insurance, and Additional Life Insurance Options)
Employer-sponsored child care benefits
Immediate eligibility to participate in the employer-sponsored retirement savings plan
FSA availability, depending on the individual health plan selected
Total Wellness and WorkLife Balance resources, discounts, programs
Tuition Reimbursement
Mileage Reimbursement for Eligible Employees
Career Success - coaching, training, internships and recognition program