Receptionist/Collector

Government of the Virgin Islands
Onsite

About The Position

Under the direct supervision of a higher level officer, this is responsible clerical work, which not only involves providing receptionist services for an activity center, but also includes collecting monies for such services rendered as; fees for copying documents, payment for training courses and supplies, etc. Work is reviewed through meetings and analysis of reports submitted.

Requirements

  • High School Diploma or equivalency
  • two (2) years of clerical experience
  • at least one of which involved the collection of cash.
  • Knowledge of office practices and procedures.
  • Knowledge of basic mathematics and collection procedures.
  • Knowledge of the various programs conducted by the agency and of the types of problems and assignments handled by all persons working in the agency.
  • Skills in the operation of a computer and software programs.
  • Ability to prepare technical reports.
  • Ability to express oneself clearly and concisely orally and in writing.
  • Ability to establish and maintain effective working relationships with all concerned during the course of work.

Responsibilities

  • Interview visitors to find out the nature of their business and directs them to the appropriate workstation and individual.
  • Answers the telephone and connects the callers to the appropriate individual.
  • Collects charges due for services rendered.
  • Prepares necessary bank deposit documents and submits them to the immediate supervisor for further processing.
  • Prepares reports on overdue or delinquent bills and reconciles account receivable registers.
  • Prepares daily, monthly and other periodic summaries of collection, number of calls, visitors, etc.
  • Safeguards all monies collected from the time of collection up to remittal to the immediate supervisor.
  • Performs a variety of general clerical work, which includes typing, filing, data entry, and compiling information for reports.
  • Performs other related work as required.
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