RECEPTIONIST CLERK

Extendicare•Scarborough, ON

7d•Onsite

About The Position

Reporting to the Office Manager, the Receptionist is responsible for providing clerical and administrative support to ensure that office and reception services are provided in a courteous, effective and timely manner.

Requirements

Excellent interpersonal, communication and organizational skills
Knowledge and experience in standard office practices
Knowledge and experience in use of office equipment
Knowledge and experience in computer fundamentals and software
Proficiency in Word and Excel is a requirement
Knowledge of Accounts Receivable and Accounts Payable practice
Ability to read and write English as well as to understand complex verbal and written instructions in English
Demonstrated competencies in planning, time management, ability to determine the priorities of duties and tasks and to be self directed in their completion

Responsibilities

Greeting visitors, determine purpose of visit, and direct visitors to appropriate person or service
Answer and forward telephone calls, take messages, schedule appointments
Place outgoing calls as requested
Maintain records as required and performs clerical work as assigned following Extendicare policies and procedures; maintain current, orderly filing system
Sell meal tickets, distribute mail
Process Accounts Payable as assigned following Extendicare Policies and procedures
Maintain office equipment by following guidelines in owner manuals and contacting service repair as necessary
Monitor front door for residents at risk to elope
Adhere to established policies and procedures regarding quality assurance, fire, safety, environment and infection control
All other duties as assigned