Receptionist - Clerk I

CONCHO VALLEY CENTER FOR HUMAN ADVANCEMENT • San Angelo, TX

10d • $2,080 - $2,080 • Onsite

About The Position

This position is responsible for managing incoming phone calls, scheduling appointments, successfully and consistently backfilling appointment vacancies, completing daily appointment confirmation calls, preparing appointment cards, maintaining patient routing slips, managing lab appointments, assisting new patients with required paperwork, safety oversight of the lobby, opening/stamping/distributing mail, completing clinic open/close procedures, providing reception back-up coverage at different locations as needed, managing inventory of office supplies and distributing, collecting patient satisfaction surveys, and scanning documents into the electronic health record.

Requirements

• Graduation from a standard high school or provide documentation that the General Equivalency Examination has been obtained.
• Valid Texas Driver’s License required and reliable transportation.
• Must not have more than 3 moving violations in the last 3 years.
• Must be able to pass a background check.
• Excellent customer service skills.
• Experience working with a multi-line phone system.
• Strong computer skills.
• Outstanding organizational skills.
• Demonstrated ability to work comfortably and easily in a fast-paced environment with a high volume of client interaction.
• Effective multi-tasking skills.
• Punctuality is a MUST!

Nice To Haves

• Some Business or Commercial College preferred.
• Bilingual/Spanish, preferred.

Responsibilities

• Managing incoming phone calls
• Scheduling appointments
• Successfully and consistently backfilling appointment vacancies
• Completing daily appointment confirmation calls
• Preparing appointment cards
• Maintaining patient routing slips
• Managing lab appointments
• Assisting new patients with required paperwork
• Safety oversight of the lobby
• Opening/stamping/distributing mail
• Completing clinic open/close procedures
• Providing reception back-up coverage at different locations as needed
• Managing inventory of office supplies and distributing
• Collecting patient satisfaction surveys
• Scanning documents into the electronic health record

Benefits

• medical
• dental
• life insurance
• retirement and 457 plan
• other voluntary benefits
• vacation
• employee choice days
• sick time off
• holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED