Receptionist/Clerical Assistant

Empire Southwest • Mesa, AZ

3d • $20 - $23 • Onsite

About The Position

Represents EMPIRE in a professional manner. Displays a professional corporate image when assisting visitors. Performs receptionist duties for the front lobby. Provides general office support with a variety of clerical activities and related tasks to all areas as needed.

Requirements

• Must have sufficient skills to be able to enter data into Excel spreadsheets.
• Must be able to produce correspondence in Word documents.
• Must have ability to multi-task.
• Must have excellent verbal communication skills and phone etiquette.
• Must possess strong organizational skills.
• Must have the ability to gain knowledge of Empire locations and key staff to direct callers and visitors.
• Must have ability to work independently on assigned tasks as well as to accept direction on given assignments.
• Must be able to work with minimal supervision.
• Ability to maintain consistent attendance.
• Proof of high school diploma or General Education Degree (GED).
• Must be able to communicate (speak, read, comprehend, write) in English.

Nice To Haves

• Prefer 6+ months receptionist experience.
• Ability to communicate in Spanish a plus.

Responsibilities

• Professionally administers phone calls, takes and receives messages for various personnel, transfers call to appropriate party.
• Greets visitors as they arrive in a professional, friendly, hospitable manner.
• Contacts the person the visitor is requesting. If unable to make contact, takes appropriate message.
• Provides clerical assistance to all departments upon request.
• Accepts assigned special projects and new tasks as position develops.
• Promptly opens front lobby area for operation at scheduled hours.
• Works safely at all times. Adheres to all applicable safety policies. Complies with all company policies, procedures, and standards.
• Coordinates the pick-up and delivery of express mail services, such as FedEx, UPS, etc.
• Contacts the appropriate person upon receipt of a package or delivery.
• Works cooperatively with relief and shift coverage.
• Demonstrates excellent customer service skills and provides outstanding customer service to visitors and employees.
• Work collectively with all departments and personnel.
• Work within and promote corporate values.

Benefits

• The pay transparency policy is available here: Pay Transparency Nondiscrimination Poster-Formatted
• Empire is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please call us at 702-633-4545 or email us [email protected] and let us know the nature of your request and your contact information.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED