Receptionist/Clerical Assistant

Empire Cat•Mesa, AZ

2d•Onsite

About The Position

Represents EMPIRE in a professional manner. Displays a professional corporate image when assisting visitors. Performs receptionist duties for the front lobby. Provides general office support with a variety of clerical activities and related tasks to all areas as needed.

Requirements

Sufficient skills to be able to enter data into Excel spreadsheets.
Must be flexible, provide back-up when the other receptionist is out of the office, or swap shifts.
Organized, dependable, and willing to learn.
Able to manage time well and handle multiple tasks throughout the day.
Detail-oriented with good follow-through.
Comfortable using a computer and learning new systems.
Excellent Microsoft Office skills.
Able to produce correspondence in Word documents.
Ability to multi-task.
Excellent verbal communication skills and phone etiquette.
Strong organizational skills.
Ability to gain knowledge of Empire locations and key staff to direct callers and visitors.
Ability to work independently on assigned tasks as well as to accept direction on given assignments.
Able to work with minimal supervision.
Ability to maintain consistent attendance.
Proof of high school diploma or General Education Degree (GED).
Must be able to communicate (speak, read, comprehend, write) in English.

Nice To Haves

Prefer 6+ months receptionist experience.
Ability to communicate in Spanish a plus.

Responsibilities

Professionally administers phone calls, takes and receives messages for various personnel, transfers call to appropriate party.
Greets visitors as they arrive in a professional, friendly, hospitable manner.
Contacts the person the visitor is requesting. If unable to make contact, takes appropriate message.
Provides clerical assistance to all departments upon request.
Accepts assigned special projects and new tasks as position develops.
Promptly opens front lobby area for operation at scheduled hours.
Works safely at all times.
Adheres to all applicable safety policies.
Complies with all company policies, procedures, and standards.
Coordinates the pick-up and delivery of express mail services, such as FedEx, UPS, etc.
Contacts the appropriate person upon receipt of a package or delivery.
Works cooperatively with relief and shift coverage.
Demonstrates excellent customer service skills and provides outstanding customer service to visitors and employees.
Work collectively with all departments and personnel.
Work within and promote corporate values.