Intake

SOUTHSIDE MEDICAL CENTER•Atlanta, GA

6d•Onsite

About The Position

Receives patients into the health care delivery team and ascertains their needs. Evaluates and updates registrants as required. Receives cash payments for services and coordinates receipts with change documents. Performs duties in a prompt, courteous, and confidential manner.

Requirements

Ability to communicate effectively and relate to the public in a pleasing manner.
Knowledge of data entry skills.
Must be articulate and personable.
Must possess excellent interview skills.
Ability to use mature judgment in the performance of duties.
Knowledge of billing procedures.
At least 1 year of Medical Front Desk experience
Pediatric experience
Flexible
Adaptable
Pleasant personality
Cooperative and sensitive to the needs of the patient.

Responsibilities

Interviews patient and/or family to determine eligibility for center services.
Supports and adheres to the center policy and procedures and protocol for front office staff.
Able to make appointments for patients and make referrals to other units of services, i.e. DFACS, Social Services, Dental, etc.
Initiates registration forms, assigns numbers, and checks all forms for completeness and accuracy.
Verifies insurance with proper source.
Assists in daily collection and completion of encounter data and forward to the business office.
Re-evaluate patients as needed and in accordance with the Center’s policy.
Answers telephone and refer calls appropriately, refers complaints to the nurse manager.
Receives and prepares daily cash receipts.
Performs other related duties as assigned.