Receptionist / Business Office Rep- Quivira ASC

KU MedWest Ambulatory Surgery•Olathe, KS

About The Position

The Receptionist is responsible for ensuring a smooth and positive patient experience at the front desk. The role combines customer service and administrative work, including patient registration, collecting coinsurances, copayments, or deductibles, and processing necessary paperwork. The position also supports the medical office’s operations.

Requirements

  • High school diploma or equivalent.
  • At least two years of medical clerical experience.
  • Basic knowledge of medical terminology and software.
  • Strong communication skills.
  • Ability to take initiative and lead by example.
  • Ability to collaborate and work independently.
  • Quick learner with strong team-oriented skills.
  • Self-motivated and focused on success.

Nice To Haves

  • Knowledge of EPIC, HST, WayStar, Clariti, CareWire, or Bill.com.

Responsibilities

  • Greet and assist patients and visitors.
  • Verify patient information and insurance details during registration.
  • Scan and upload documents, such as IDs and insurance cards.
  • Collect and record patient payments.
  • Manage visitor and vendor sign-ins.
  • Prepare patient charts and maintain communication with other departments.
  • Ensure the lobby area is clean and organized.
  • Assist with additional tasks as directed by the Business Office Manager.
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