Office Receptionist

Hansen Auction Group•Town of New Denmark, WI

2d•Onsite

About The Position

The Office Receptionist is the first point of contact for guests by phone, email, or in person and is responsible for creating a positive, welcoming environment. The role assists buyers and sellers who are picking up or dropping off items for auction and provides remote support to the Marinesco, Michigan location. The position is based in the office in Denmark, Wisconsin, is full-time, and is non-exempt.

Requirements

High school diploma or equivalent.
Valid driver's license, maintained throughout employment.
Meet company driving and insurance eligibility requirements because the position includes operating company vehicles.
Cash-handling skills.
Critical-thinking skills.
Active-listening skills.
Customer-service skills.
Time-management skills.
Strong attention to detail.
Proficiency with modern technology and AI-assisted tools for administrative, scheduling, and customer-service workflows.

Nice To Haves

Some office experience preferred.

Responsibilities

Greet visitors, determine the nature and purpose of their visit, and direct or escort them to the appropriate destination.
Answer, screen, and forward telephone calls.
Use email and messaging systems to communicate with customers and employees.
Accept customer payments by cash, check, or credit card.
Keep the reception area tidy and stocked with necessary supplies and advertising materials.
Monitor office-supply inventory and request replenishment when needed.
Perform administrative support tasks, including proofreading, transcribing handwritten information, and working with pay records, invoices, and other documents.
Handle contracts and sensitive customer and employee data confidentially.
Sort and distribute mail and deliveries.
Assist with coordinating inventory transfers between locations.
Review and categorize photos for upcoming auctions.
Use modern technology and AI-assisted tools to streamline administrative tasks, communication, and customer service workflows.
Travel to off-site auctions as needed to assist with cataloging, open houses, cashiering, or load out.
Perform other duties as required and assigned.