Receptionist Bilingual Spanish

The GEO Group•Portland, OR

5h•Onsite

About The Position

This position is for a Receptionist Bilingual Spanish, providing administrative and clerical support for an Intensive Supervision Appearance Program (ISAP) office. BI Incorporated has operated ISAP for the Department of Homeland Security (DHS) and U.S. Immigration and Customs Enforcement (ICE) and Enforcement and Removal Operations (ERO) since 2004. ISAP is an essential part of ERO, offering intensive supervision to individuals in immigration proceedings through comprehensive case management and proven supervision technology. The program also collaborates with community-based partners to assist participants with basic life needs, and it continues to grow and evolve.

Requirements

High School Diploma or GED.
At least two (2) years of work experience in a similar position.
Ability to pass a federal background check and obtain a suitability determination.
United States citizenship required.
Must live in the United States three (3) of the last five (5) years (military and study abroad accepted).
Bilingual Spanish required.
Good computer skills.
Effective communication skills with internal and external contacts.
Good interpersonal skills.
Ability to deal tactfully with the public.
Sound judgment and even temperament.
Ability to maintain self-control in stressful situations, such as interpersonal confrontations or emergencies.
Ability to deal with multi-cultural contacts with sensitivity.
Good organizational skills.
Attention to detail.
Working knowledge of Microsoft Word, Excel and Outlook.
Ability to work with computers and the necessary software typically used by the department.

Nice To Haves

Experience working with multi-cultural contacts.

Responsibilities

Greets and communicates with ISAP program participants, community visitors, agency personnel and general visitors.
Ensures that program participants are properly checked in for office visits.
Answers the phones and directs calls appropriately.
Maintains program participant case records on the computer system by performing data entry.
Maintains files and other related documentation.
Assists the Program Manager and Case Specialists with case coordination, communication with the contracting agency and routine clerical tasks.
Coordinates transportation services for program participants.
Performs other duties as assigned.