Receptionist Associate

Vanguard•Toronto, ON

6d•CA$70,000 - CA$75,000•Hybrid

About The Position

At Vanguard Investments Canada, we are committed to delivering an exceptional experience for our clients and employees. We are seeking a highly professional and detail-oriented Receptionist Associate to serve as the first point of contact for our office. This role plays a key part in shaping the day-to-day experience for both visitors and employees, ensuring a welcoming, seamless, and well-run office environment. The successful candidate will bring a strong service mindset, attention to detail, and the ability to operate effectively in a collaborative, fast-paced setting.

Requirements

1–3 years of experience in reception, office administration, or a client-facing role
Proficiency with Microsoft Office tools (Outlook, Teams, Word, Excel)

Nice To Haves

Experience in a corporate or financial services environment is an asset
Post-secondary education in business or office administration preferred
Strong client service orientation with a professional and approachable presence
Excellent communication skills (verbal and written)
Highly organized with strong attention to detail
Ability to manage multiple priorities with efficiency and sound judgment
Proactive, dependable, and collaborative

Responsibilities

Welcome clients, candidates, and visitors with a warm, professional presence that reflects Vanguard’s standards
Manage visitor check-in, security protocols, and coordination with internal stakeholders
Escort visitors and vendors as needed
Support executive and client meetings, including room setup, coordination, and hospitality
Manage incoming calls, inquiries, and general office communications with professionalism and accuracy
Ensure consistent front desk coverage and effective communication across the team
Oversee daily office activities, including mail distribution, couriers, and supply management
Coordinate with vendors (e.g., facilities, catering, building management) to support office needs
Maintain a clean, organized, and professional workspace, including reception and common areas
Provide administrative support across the team as needed (e.g., scheduling, meeting coordination, document preparation)
Assist with team events, onboarding activities, and workplace initiatives
Support ad hoc requests, events, and projects
Support office safety procedures, including coordination during emergency situations