Receptionist: Assistant Client Care Coordinator (Part-Time)

Stonebridge Counseling • Chico, CA

2d • Onsite

About The Position

Stonebridge Counseling is seeking a warm, organized, and detail-oriented Receptionist & Client Care Support Coordinator to support our growing trauma-informed mental health practice. This role works closely with our Client Care Coordinator to help create a welcoming experience for clients while supporting the administrative systems that keep our practice running smoothly. The ideal candidate enjoys helping people, communicates professionally, thrives in a collaborative environment, and can manage multiple priorities while maintaining attention to detail. This position is an excellent opportunity for individuals interested in mental health, healthcare administration, counseling, psychology, social work, or client services.

Requirements

• High school diploma or equivalent
• Strong organizational and time-management skills
• Excellent written and verbal communication skills
• Comfortable learning new technology and software systems
• Professional, dependable, and detail-oriented
• Ability to manage multiple tasks while maintaining accuracy
• Ability to maintain confidentiality and professionalism

Nice To Haves

• Experience in customer service, reception, administrative support, healthcare, education, or nonprofit settings
• Experience working with scheduling systems or electronic records
• Interest in mental health, psychology, counseling, social work, or healthcare administration
• Experience using Google Workspace (Gmail, Calendar, Drive, Docs)

Responsibilities

• Greet clients and visitors professionally and warmly
• Answer and direct incoming phone calls, return calls as needed
• Insurance verification
• Respond to general inquiries and route messages appropriately
• Assist with client scheduling and appointment coordination
• Help maintain a positive and welcoming office environment
• Assist the Client Care Coordinator with daily administrative tasks
• Support intake and onboarding processes for new clients
• Maintain accurate records and documentation
• Monitor and organize office communications
• Assist with data entry and document management
• Help maintain office supplies and shared administrative resources
• Support clinicians and administrative staff with routine office needs
• Assist with special projects as assigned
• Help ensure smooth day-to-day office operations
• Maintain confidentiality and professionalism in all client interactions

Benefits

• Paid sick time in accordance with California law
• Supportive and collaborative work environment
• Opportunity to gain experience in a growing mental health practice
• Exposure to behavioral health operations and client care systems
• Professional development opportunities

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED