Receptionist and Administrative Assistant (experience in US law firm is preferred)

WorkStaff360 • Toronto, ON

50d • $4 - $6 • Remote

About The Position

The Receptionist and Administrative Assistant will be responsible for managing incoming phone calls, taking messages, scheduling appointments, and responding to basic client inquiries. This role is crucial in providing a positive and professional first impression for all callers and supporting general administrative tasks related to client communication. The position is full-time, requiring 40 hours per week, Monday to Friday, from 9 AM to 5 PM Eastern Standard Time.

Requirements

• Previous experience in customer service, reception, or administrative support.
• Excellent verbal and written English communication skills.
• Professional phone etiquette.
• Strong organizational and multitasking abilities.
• Ability to handle confidential information professionally.
• Comfortable using VOIP systems and scheduling software.
• Experience working in a law firm or professional services environment.
• Appointment scheduling experience.
• Previous remote work experience.

Nice To Haves

• Experience in a US law firm is preferred.

Responsibilities

• Answer incoming phone calls and direct them appropriately.
• Take accurate messages and relay them to attorneys and staff.
• Schedule consultations and appointments.
• Respond to basic client inquiries professionally.
• Maintain call logs and communication records.
• Assist with email and calendar management as needed.
• Provide a positive and professional first impression for all callers.
• Support general administrative tasks related to client communication.

Benefits

• Weeks 1–6: $4 USD/hour
• Weeks 7-12: $5 USD/hour
• Weeks 13 onwards: $6 USD/hour

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed