Receptionist and Accounts Receivable Associate

Graphic Village • Cincinnati, OH

15d • Onsite

About The Position

Greets and registers guests, answers incoming telephone calls, transfers calls to appropriate parties, prepares customer invoices and processes customer payments. This role requires a polite and friendly attitude when interacting with internal and external customers, managing the visitor sign-in process, and greeting customers immediately with a friendly and sincere welcome. The position involves using a positive and clear speaking voice, listening to understand requests, responding with appropriate action, and providing accurate information. Additionally, the role includes processing incoming mail, preparing customer invoices from Job Tickets, and posting cash receipts and credit card payments to customer accounts. The ideal candidate will be a problem-solver and willing to pitch in to help the team as needed.

Requirements

• High School Diploma or GED
• Show initiative: when you're finished with a job, you ask "what's next"
• Strong communication skills
• Excellent attention to detail
• Basic computer skills including Microsoft Excel and Word with the ability and desire to learn new programs

Nice To Haves

• Accounting experience is a plus but not essential

Responsibilities

• Answer and transfer incoming calls.
• Manage the process of ensuring that all visitors sign the Visitor Log and are given Visitor Badges.
• Greet customers immediately with a friendly and sincere welcome.
• Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information.
• Process incoming mail.
• Prepare customer invoices from Job Tickets.
• Post cash receipts and credit card payments to customer accounts.
• Work to be the solution whenever you encounter a problem.
• Pitch in to help the team as needed, even when it’s not your job.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED