OCOM - Receptionist/Admitting Clerk - Imaging Office

USPI•Oklahoma City, OK

3d•Onsite

About The Position

OCOM is seeking a Receptionist/Admitting Clerk for their Imaging Office. This role serves as a representative of the facilities, requiring a warm interest in people, a pleasing conversation tone, and a friendly smile. A clean, professional appearance is important as it reflects the facility's efficiency and cleanliness. The ideal candidate will be committed to creating an environment where patients receive the best quality care and the highest level of service, continuously improving processes to meet the needs of patients, families, physicians, and staff. This position offers satisfaction and personal growth opportunities.

Requirements

Handle incoming calls to the facilities transfer and paging used as needed.
Greet and register all patients arriving for admission of In-patient, Out-patient surgery, ER, Pre-testing and Physical Therapy.
Interviews patient or their representative to obtain information required for admission patient name, address, DOB, race, ethnic background, place of employment (if minor, employment of guardian/parent(s) attending physician, the individual insurance company responsible for payment of the bill, person to notify in case of emergency and accident Information.
Explain and obtain required paperwork from patient including copies of patient’s insurance card(s), picture ID and signed statements (Living Will-Advanced Directive, Medical Durable Power of Attorney, legal guardianship) to protect the hospital’s interest.
Explain hospital regulations, such as visitors per patient, visiting hours and payments of accounts.
Collect co-pays or other designated payments, prepares patient receipt and logs on daily cash log.
Work with Business Office collecting monies due at time of admission; help patient set up payment arrangements by writing out a promissory note.
Help keep waiting area clean, coffee supplies stocked, and coffee area clean.
Follows regulations and guidelines protecting the confidentiality of all patient information.
Maintains files and other related records.
Prepares patients charts for next day’s activity including, chart numbers and correct paperwork and packets for that service.
Performs other related duties as required.

Nice To Haves

A warm interest in people
A pleasing conversation tone
A friendly smile
A clean, professional appearance

Responsibilities

Handle incoming calls, transferring and paging as needed.
Greet and register patients for various services including In-patient, Out-patient surgery, ER, Pre-testing, and Physical Therapy.
Interview patients or their representatives to obtain necessary admission information (name, address, DOB, race, ethnic background, place of employment, attending physician, insurance company, emergency contact, accident information).
Explain and obtain required paperwork from patients, including insurance cards, picture ID, and signed statements (Living Will-Advanced Directive, Medical Durable Power of Attorney, legal guardianship).
Explain hospital regulations regarding visitors, visiting hours, and payment of accounts.
Collect co-pays or other designated payments, prepare patient receipts, and log them on the daily cash log.
Work with the Business Office to collect monies due at the time of admission and assist patients in setting up payment arrangements by writing promissory notes.
Help maintain the cleanliness of the waiting area, stock coffee supplies, and keep the coffee area clean.
Follow regulations and guidelines to protect the confidentiality of all patient information.
Maintain files and other related records.
Prepare patient charts for the next day's activities, including chart numbers, correct paperwork, and service-specific packets.
Perform other related duties as required.

Benefits

Comprehensive Medical, Dental and Vision Insurance
7 paid holidays
High competitive salaries with bonuses and incentives
Generous PTO accrual program and personal days
FSA & HSA programs
License/Education Reimbursement
Weekends and holidays off
Employee Discount Program on travel, shopping, daycare, and much more
Incredible Work-Life balance
Company Paid Life Insurance policy for employee with option to purchase additional coverage for employee, spouse and/or dependents
Company Paid Long Term Disability
Company Paid AD&D insurance
Short Term Disability available for purchase
401(k) with a generous match