Receptionist & Administrative Clerk (7375)

The Salvation Army•Charlottesville, VA

10d•Onsite

About The Position

This position is responsible for answering the telephone in a courteous manner and directing calls to the appropriate destination, recording accurate and complete messages when necessary, receiving and receipting deliveries and donations, greeting and announcing visitors and clients, providing general information about The Salvation Army's operations and services, and performing routine clerical work such as typing and filing.

Requirements

Ability to meet attendance requirements.
Ability to read, write, and communicate the English language.
Ability to operate a telephone and/or switchboard.
Ability to sort documents alphabetically and numerically.
Ability to perform routine mathematical computations.
High school diploma or G.E.D.
Two years of progressively responsible experience working in a major firm with telephone switchboard responsibilities OR Any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.

Responsibilities

Answers the telephone and transfers calls to the appropriate destination; responds to callers questions and provides accurate information.
Records accurate and complete messages; ensures the timely and accurate distribution of messages through telephone and/or E-mail.
Records and updates statistical information; ensures the accuracy and completeness of the same.
Receives and prepares receipts for donations, packages, airline tickets, express mail, and items delivered to the lobby; notifies proper individuals of item arrival by telephone and/or E-mail.
Notifies proper individuals when visitors or clients have arrived; ensures that visitors and clients have signed-in.