Receptionist & Administrative Clerk (6815)

SALVATION ARMY•Hyattsville, MD

18d•$18 - $18•Onsite

About The Position

This position is responsible for performing a variety of clerical support work including routine typing, filing, and photocopying of reoccurring correspondence, forms, lists, logs, records etc. under close supervision of an immediate supervisor. The role involves answering the telephone and providing general information regarding department operations and/or services, and processing incoming and outgoing mail. The position may also assist with managing seasonal Christmas Bell Ringer volunteer applications and, in the absence of social services program assistance, may be required to assist with administrative social services programs.

Requirements

High school diploma or G.E.D.
One year of administrative/secretarial experience.
Ability to meet attendance requirements.
Ability to read, write, and communicate the English language.
Ability to type and keypunch information into a computer.
Ability to operate various general office equipment including a computer, photocopy machine, typewriter, facsimile, calculator.
Ability to answer the telephone in a courteous and tactful manner.
Ability to sort and file items alphabetically and numerically.
Any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.

Nice To Haves

Bilingual proficiency in Spanish and English preferred

Responsibilities

Answers telephone in a courteous and tactful manner.
Schedules donation pick-ups.
Provides accurate and complete information regarding the operations and/or services.
Attempts to resolve complaints in a calm, courteous, and tactful manner.
May assist with collecting documentation from clients, scheduling appointments, documenting pledges, and other administrative duties.
Performs routine typing of standard departmental documents, cards, and labels with little or no deviation from established methods and procedures.
Proof-reads documents for accuracy and completeness before completing one project and going on to another project.
Perform a variety of clerical support work including routine typing, filing, and photocopying of reoccurring correspondence, forms, lists, logs, records etc. under close supervision of an immediate supervisor.
Answers the telephone and provides general information regarding the department operations and/or services.
Processes incoming and outgoing mail.
Assist with managing seasonal Christmas Bell Ringer volunteer applications.
In the absence of social services program assistance, may be required to assist with administrative social services programs.