Receptionist, Administrative Assistant (6-month contract)

Benefact Group•Toronto, ON

2d•CA$50,000 - CA$55,000•Onsite

About The Position

Ecclesiastical Insurance Canada, part of Benefact Group, is seeking a Receptionist/Administrative Assistant for their downtown Toronto office on a 6-month contract basis. This on-site role requires five days a week presence and is ideal for someone interested in a long-term career in this field. The primary responsibility is to maintain a professional, welcoming, and organized front office. This includes managing calls and visitors, coordinating mail and courier services, maintaining office supplies, and ensuring workplace tidiness. The role also provides administrative support for meetings, events, and general office functions, aiming to create an efficient and positive workplace experience. The company emphasizes that all applications are reviewed by real people, not AI tools.

Requirements

Minimum of 3 years’ experience in a front desk or reception role or in a customer-facing office/facility management role within an office environment.
Demonstrated experience in managing multiple priorities and pivoting to tasks that need immediate attention.
Professional, courteous, and approachable demeanour with a strong customer service orientation.
Excellent organizational and administrative abilities, with the capacity to manage multiple tasks efficiently.
Strong interpersonal and communication skills, both verbal and written.
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and comfortable using standard office equipment.
Exceptional attention to detail and accuracy in all aspects of work.
Demonstrated ability in coordinating tasks and providing outstanding service to internal and external stakeholders.
Requires a high level of initiative and the ability to learn through hands-on experience with minimal formal instruction.
Perform regular manual handling of boxes, snacks, stationary, general office suppliers and grocery deliveries as part of daily operations.

Nice To Haves

Diploma, certificate, or training in Business Administration or Office Administration is preferred.
Positive Attitude You bring an approachable, friendly, and welcoming presence to every interaction, fostering a supportive and inclusive environment.
Highly Organized You excel at multitasking, managing competing priorities, and maintaining focus under pressure to meet deadlines efficiently.
Creative & Resourceful You think outside the box, offering innovative solutions and adapting quickly to changing circumstances with agility and insight.
Tech-Savvy You’re confident and comfortable navigating technology, leveraging digital tools to enhance productivity and collaboration.

Responsibilities

Professionally manage all incoming calls and warmly welcome guests, ensuring timely, courteous, and professional interactions at all times.
Handle all incoming and outgoing mail, courier packages and office supply deliveries, including sorting, distributing, and preparing items for delivery.
Maintain office and kitchen supplies including ordering, stocking, offloading of bulk snack orders, stationary supplies and other deliveries from ordered boxes and weekly purchasing of perishable food items like fresh fruits, milk etc.
Ensure cleanliness and organization throughout the workspace, including keeping the kitchen area tidy and presentable (including but not limited to the loading of dishwashers, refreshing counter amenities, light cleaning of appliances and counters).
Coordinate and support internal events and meetings, including catering arrangements and room setup and cleanup.
Provide administrative support for documents, reports, invoices, and internal communications, along with other general office duties as needed.
Coordinate with building management to address facility maintenance issues and ensure the overall upkeep of the office environment, including activities that promote and uphold workplace Health and Safety standards.
Support Health and Safety initiatives as part of facility maintenance.
Support Ecclesiastical’s Corporate Social Responsibility (CSR) initiatives by assisting with donation drives, seasonal decorations, and internal communication.