Receptionist/Admin Assistant

PERSON CENTERED CARE SERVICES INC•New York, NY

4d•$40,940 - $60,940•Onsite

About The Position

Person-Centered Care Services is a not-for-profit organization that creates social change within communities by supporting people with disabilities on their journey to self-identity and acceptance. We are more than just a workplace – we are a community built on our core values: sUpport, eQuity, and aCCeptance. The Receptionist/Admin Assistant will perform administrative tasks and services to support effective and efficient operations throughout the agency.

Requirements

Minimum age of 18.
Prior experience with administrative job duties preferred.
High School Diploma or GED required.
General Flexibility.
Valid Driver’s License, required.
The nature of tasks may vary based on the individuals being supported. This may include assisting with toileting and hygiene, which could involve lifting.

Nice To Haves

Associates Degree Preferred

Responsibilities

Front Desk Management: Answering and directing incoming calls promptly and professionally, ensuring all inquiries are addressed or routed appropriately. They greet and assist visitors, creating a positive first impression for anyone entering the office. Additionally, they oversee guest management and keep track of scheduled appointments to ensure the front desk operates smoothly and efficiently.
Administrative Support: This role involves supporting special projects and tasks, including purchasing, event coordination, clerical organization, and other related duties. The Receptionist/Admin Assistant handles essential agency-wide tasks, such as check distribution, mail management, and posting communications as needed. They also assist Human Resources by updating employee information, managing compliance reporting, documenting communications, and supporting other administrative projects. Tracking document signatures and ensuring timely reporting are also key aspects of this responsibility.
Facility Oversight: The Receptionist/Admin Assistant ensures the building operates safely and efficiently by opening and/or closing the facility as needed. They monitor cleanliness in communal areas, including the lobby, kitchen, and bathrooms, addressing or reporting any maintenance or cleanliness issues promptly to maintain a welcoming environment.
Program and Task Monitoring: This position involves implementing and monitoring new programs and tasks as needed, ensuring that these initiatives are executed effectively. The Receptionist/Admin Assistant also ensures workloads are completed promptly, meeting deadlines and providing proper communication or follow-up when necessary to maintain smooth operations.
Technology and Resource Tracking: In collaboration with HR and team members, the Receptionist/Admin Assistant helps track and maintain the agency's inventory of technology and resources. They ensure all tools and equipment are accounted for and managed efficiently to support the organization’s operational needs.
Communication and Reporting: The Receptionist/Admin Assistant promptly communicates and escalates issues that require attention, ensuring proper follow-up and resolution. They assist with reporting and compliance tracking, contributing to the overall success of organizational operations by maintaining accurate records and delivering timely updates.
Other Duties: The Receptionist/Admin Assistant performs any additional assignments deemed necessary by the Supervisor to support the agency's evolving needs and priorities.

Benefits

Health Coverage: Medical, Vision, Dental, and Life Insurance for employees working 30+ hours/week.
Telehealth Services: Employer-paid access for all employees, regardless of hours.
Voluntary Benefits: Including Accident, Disability, Legal, Identity Protection, and Pet Insurance.
403B Retirement Plan: Secure your financial future.
PTO & Holidays: Generous time off, including your birthday!
Employee Perks: Discounts on wireless plans, entertainment, dining, travel, and more.
Financial Support: Bi-weekly stipends for eligible cellphone and transportation expenses.
Education & Development: Tuition reimbursement and career advancement programs.
Wellness Support: Access to the Employee Assistance Program.
Referral Program: Earn rewards by promoting our inclusive workplace.