This position greets visitors, determining the nature of visits and directing visitors to appropriate persons. Duties may include, but are not limited to: Relaying incoming, outgoing, and intra-system calls through a private branch exchange (PBX) system; Recording and transmitting messages; keeping records of calls placed; Providing information to callers and visitors; Hearing and resolving complaints; Making appointments; Handling incoming and outgoing mail; Controlling access to the facility; keeping a log of visitors; and issuing visitor passes. In this position, one may also type and perform other routine clerical work, such as entering data and processing documents, which may occupy the major portion of the worker's time.
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Career Level
Entry Level
Education Level
High school or GED