Reception

Steve Marshall GroupCampbell River, BC
Onsite

About The Position

Like New Car Care is a trusted automotive detailing and reconditioning facility proudly serving Campbell River and the surrounding community. We’re known for quality work, honest service, and a customer-first approach that keeps people coming back. Our team is friendly, professional, and takes pride in delivering an exceptional experience from the first phone call to the final vehicle pickup. We are looking to fill an immediate opening for a professional and customer-focused Receptionist to join our team. This role is the first point of contact for our customers and plays a key part in ensuring smooth day-to-day operations. In addition to traditional reception duties, this position includes providing service pricing and quotes, processing payments, and supporting the flow of work in a fast-paced automotive environment.

Requirements

  • Previous receptionist, administrative, or customer service experience preferred
  • Experience in an automotive, service, or retail environment is an asset
  • Strong communication skills, both verbal and written
  • Comfortable handling payments, pricing, and customer transactions
  • Highly organized with strong attention to detail
  • Ability to multitask and remain calm in a busy environment
  • Friendly, professional, and customer-oriented attitude
  • Proficiency with basic computer systems and point-of-sale software

Responsibilities

  • Greet customers in person and over the phone in a friendly and professional manner
  • Answer incoming calls, emails, and inquiries promptly and accurately
  • Provide pricing information and prepare service quotes based on established guidelines
  • Book appointments and coordinate scheduling for detailing and car care services
  • Open and close work orders/files as required
  • Process payments, invoices, and receipts accurately
  • Handle basic administrative tasks, including data entry and record keeping
  • Maintain a clean, organized, and welcoming front office
  • Support the team with general administrative and customer service tasks as needed
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