Reception, Veterinary Assistant

VCA Animal Hospitals•London, ON

7d•Onsite

About The Position

VCA Canada Northdale Animal Hospital is currently welcoming a part-time dependable and caring Reception, Veterinary Assistant to join our team. This is an exceptional opportunity for an organized, motivated, and empathetic individual to join us in a very important support role for the entire hospital.

Requirements

Compassionate and nurturing attitude

Nice To Haves

Veterinary Assistant (VA) or Veterinary Office Assistant (VOA) program certificate

Responsibilities

Excellent customer service skills; a real aptitude for putting pets and pet parents at ease and creating a welcoming environment
Ability to answer a multiline phone system and track and book appointments effectively
Scheduling appointments; Admitting and discharging pet patients
Invoicing/billing; creating estimates and processing payments
Assist veterinary staff with various tasks and treatments
Create a warm and welcoming environment for our pet parents and patients
Create a positive, low-stress atmosphere for our patients
General housekeeping duties; cleanliness of reception area, pet holding areas, and common areas
Willingness to learn more regarding; veterinary services, updated medical office procedures and assisting veterinary staff with various tasks and treatments

Benefits

Flexible schedules
Competitive wages and benefits
VCA Canada Student Loan RRSP Program
Medical Library; 2000+ journals, 600+ textbooks, research, and more at your fingertips!
Opportunity to apply for a Veterinary Technician/Technologist scholarship (annual process)
Extensive online anytime-anywhere access to journals and textbooks
Annual uniform allowance
RRSP Employer 5 % Match Program
Referral Bonus Rewards
Opportunities to give back to your community through VCA initiatives
Generous personal pet care discounts
And extra perks like shopping discounts and cool wellness apps!