Reception Sales Associate

Hand & Stone • Panama City Beach, FL

9d • Onsite

About The Position

As a Reception Sales Associate at Hand & Stone Massage and Facial Spa in Panama City Beach, you will help create an exceptional guest experience while supporting membership and retail sales. This is not simply a front-desk position. Successful Spa Associates combine hospitality, organization, and sales while consistently following Hand & Stone guest-service and operating standards. This opening begins as a part-time Reception Sales Associate position. It provides an opportunity to learn our spa, demonstrate performance, and earn consideration for future esthetician openings as business needs and positions become available.

Requirements

• Reliable availability for the required Sunday and closing rotation
• A genuine interest in helping and communicating with people
• Comfort discussing memberships, services, and retail products
• The ability to follow established procedures consistently
• A positive, dependable, and team-oriented approach
• High school diploma or equivalent
• Age 18 or older

Nice To Haves

• Licensed estheticians are encouraged to apply.

Responsibilities

• Welcome guests and create a professional, positive first impression
• Answer phones and schedule appointments accurately
• Explain membership benefits and recommend appropriate services and products
• Follow Hand & Stone guest-service and sales protocols
• Help maintain a clean, organized, and guest-ready spa
• Work cooperatively with managers, service providers, and other Spa Associates
• Accept coaching and work toward individual and team performance goals

Benefits

• Opportunity for advancement
• Training & development
• Wellness resources
• Bonus based on performance
• Employee discounts
• Flexible schedule
• Monthly performance incentives
• Scheduling prepared one month in advance
• Opportunities for leadership and professional growth
• Employee discounts on services, products, and gift cards
• Structured training and ongoing coaching
• A supportive team that shares evening and weekend coverage fairly
• complimentary telemedicine
• retirement matching
• paid time off

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED