Reception/Medical Records Clerk

Achievement Center of LECOM Health•Erie, PA

4d•Onsite

About The Position

At the Achievement Center of LECOM Health, we believe in those we serve as much as we believe in those who serve. If you’re looking for a place that invests in your growth and values your contributions, come join us! Together, we can help ensure that any child, through any challenge, can achieve. Recognized as a 2025 Best Place to Work by The Nonprofit Partnership's Nonprofit Excellence Awards, we're proud of the culture we've built - one where our team feels supported, celebrated and inspired to do their best work every day. More than a Century of Service: Since 1923, we’ve built a legacy of making a meaningful impact on children’s lives—stability you can trust. Employee Engagement Above the Benchmark: We consistently score above national benchmark for employee engagement. Our team is happy, mission-driven, and supported, fostering a positive and uplifting workplace. Flexibility & Fun: Enjoy a work environment that values your well-being, offers flexibility, and encourages a sense of humor along the way. Mission-Focused Impact: Be part of helping any child overcome challenges, knowing your role truly matters. Feel Valued & Grow: With annual professional development dollars, tuition discounts, and year-round trainings, you’ll find real opportunity for professional growth and personal fulfillment. Are you someone who enjoys helping others, staying organized, and being the welcoming face of an office? We are seeking a dependable, friendly, and detail-oriented Reception/Medical Records Clerk to join our outpatient behavioral health team. This full-time position is ideal for someone who enjoys a later start to the day, thrives in a fast-paced environment, and values meaningful work supporting children and families receiving mental health services.

Requirements

High School diploma
Strong computer, organizational, and data entry skills

Nice To Haves

Experience in medical reception, healthcare administration, medical records, or customer service preferred
Experience with behavioral health settings is a plus
Experience working with electronic health record systems preferred
Bilingual individuals are encouraged to apply

Responsibilities

Greeting and assisting clients, families, and visitors
Answering phones and scheduling appointments
Managing, organizing, and maintaining medical records and confidential documentation
Filing, scanning, indexing, and uploading records into the electronic health record system
Completing accurate data entry and maintaining client information databases
Assisting with record requests, chart preparation, and documentation tracking
Maintaining organized electronic and paper filing systems
Assisting clinical staff with administrative and clerical support
Coordinating communication between providers, clients, and outside agencies
Maintaining a professional, welcoming, and organized office environment

Benefits

8 Paid holidays
Generous vacation, sick, and paid time off
Professional development opportunities
Dedicated training budget
Medical Insurance
Home Host option – waived co-pays and deductibles when utilizing LECOM physicians and Millcreek Community Hospital
Highmark BC/BS Medical Insurance (Employee only coverage costs only $100/month and family is only $370/month!)
Dental Insurance
BAI Insurance (Employee coverage is only $10/month and Family coverage is only $27.20/month!)
Vision Insurance
Life Insurance, Long-Term Disability and AD&D are provided at no cost to you
Various other elective benefits are available such as Identity theft protection, Short-Term Disability, travel insurance, pet Insurance, etc.
Employee Assistance program (EAP)
Employee Referral program
403(b) Savings Plan enrollment with company match up to 6% of your pay after one year of employment
No cost Employee Assistance Program
Discounted membership to LECOM Wellness Center
Dedication to work/life balance
Public Service Loan Forgiveness (PSLF) program eligibility