Medical Records Clerk

Rezolut•Fullerton, CA

23h•Onsite

About The Position

Rezolut Imaging is seeking a Korean Speaking Medical Records Clerk to join our team! Rezolut is a national emerging platform of diagnostic medical imaging services. With focus on four key platforms, our vision is to provide topnotch patient care partnered with innovative technology — to achieve better health outcomes. We provide high-quality, cost-effective, fixed-site outpatient diagnostic imaging as well as mobile imaging and health services. In each of our regions, we are the best in radiology, offering all radiology services!

Requirements

Korean speaking ability.
Knowledge of HIPPA and client confidentiality laws.
Basic understanding of medical terminology and administrative processes.
Strong organizational skills with an ability to effectively manage large amounts of detailed information.
Strong commitment to customer satisfaction and an ability to make quick and accurate decisions.
Ability to work independently with minimal supervision and as a part of a team.
Ability to work at a high-volume level of accuracy.
Proficient use of Microsoft Office applications (Word, Excel, Outlook) and internet resources.
Willingness to learn and take on new challenges, roles and duties as assigned.
Behave in a professional manner.
Committed to the constant pursuit of excellence and teamwork.
Be punctual for scheduled work and use time appropriately.
Perform duties in a conscientious and cooperative manner.
Maintain confidentiality and protect the Organization by abiding by laws and principles related to confidentiality.

Nice To Haves

Outstanding communications and interpersonal abilities.

Responsibilities

Retrieving and processing both paper and electronic medical and billing record requests from medical facilities, physicians, patients, or other entities.
Responding to other general release of patient information while maintaining the confidentiality and security of PHI.
Assisting with Korean speaking calls for billing and records inquiries.
Supporting requests from patients and outside entities with obtaining records to support patient care and/or secure payment.
Performing clerical duties, including answering phones, scanning, copying, printing and mail.
Investigating and responding timely to inquiries received by email, phone, Teams or other means.
Accurately documenting and actioning accounts.
Drafting communications to patients, patient representatives, payors, and outside entities as needed.
Reporting on the status of patient concerns, trends, and missing information to the management team.