Reception Coordinator

Marsh McLennan•Schaumburg, IL

3d•$44,800 - $83,400•Hybrid

About The Position

As our Reception Coordinator with MMA Midwest, you’ll be the first person many people meet—whether they walk through our doors or call the office—so you’ll set the tone for the experience they have with our team. You’ll create a welcoming, organized reception environment, handle incoming calls with professionalism and care, and support colleagues across the organization with administrative tasks and special projects. You’ll also help our production and service teams deliver a smooth client experience by supporting requests through our internal ticketing system, preparing client resource materials, assisting with mailings and presentations, and keeping key systems updated.

Requirements

Bachelor’s degree in business, insurance, or a related field
1–2 years of experience in a reception, front desk, or administrative support role
Intermediate proficiency in Microsoft Office (including Word, Excel, Outlook, and PowerPoint)
Strong customer service and communication skills, including professional phone and email etiquette
Ability to stay organized, manage multiple requests, and prioritize work in a fast-paced environment
Experience supporting team projects such as mailings, presentations, spreadsheets, and event logistics
Comfort learning and using internal systems to research and enter client or prospect information

Nice To Haves

Ability to lift up to 50 pounds

Responsibilities

Create a welcoming, organized reception environment.
Handle incoming calls with professionalism and care.
Support colleagues across the organization with administrative tasks and special projects.
Support requests through our internal ticketing system.
Prepare client resource materials.
Assist with mailings and presentations.
Keep key systems updated.
Maintain a clean, organized reception and common area space while creating a warm, friendly experience for visitors.