Reception Associate

ExosTampa, FL

About The Position

We're seeking a Receptionist to join our team. As a Receptionist you will: Consistently offer the highest level of personalized member customer service while maintaining a positive, enthusiastic and helpful attitude Greet and welcome new fitness center members, assist with membership enrollment and front desk operations Coordinate with Manager to ensure accurate payroll Assist and provide information for financial tracking reports Assist and maintain accurate tracking of locker and towel service program and inventory items Assist with accurate fitness center membership reports and complete monthly membership audits Respond to Member’s concerns, suggestions and complaints in a timely, professional and consistent manner. Assist with keeping the fitness centers well stocked and clean Other duties as needed

Requirements

  • Minimum of a High School diploma obtained
  • Strong organizational skills and customer-service oriented approach
  • Knowledge of Google applications and Microsoft Office applications
  • Highly developed written and verbal communication skills
  • CPR/FA certifications within 90 days of hire

Responsibilities

  • Consistently offer the highest level of personalized member customer service while maintaining a positive, enthusiastic and helpful attitude
  • Greet and welcome new fitness center members, assist with membership enrollment and front desk operations
  • Coordinate with Manager to ensure accurate payroll
  • Assist and provide information for financial tracking reports
  • Assist and maintain accurate tracking of locker and towel service program and inventory items
  • Assist with accurate fitness center membership reports and complete monthly membership audits
  • Respond to Member’s concerns, suggestions and complaints in a timely, professional and consistent manner.
  • Assist with keeping the fitness centers well stocked and clean
  • Other duties as needed
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