Receiving Team Member - Part Time

Vapor Thrift Store•Birmingham, AL
•$13 - $14

About The Position

The Receiving Team Member helps drive Vapor Thrift Store profitability by greeting donors, sorting donations, and selecting sellable items for the store. The role provides customer service, unloads donor vehicles, evaluates donated items, organizes donations by department, and maintains clean and orderly receiving, warehouse, dumpster, and exterior areas. Team members may also retrieve and load furniture purchased in the store and complete opening or closing checklist procedures when scheduled. The position requires a positive, joyful approach to customer service; the ability to enforce policies on items the store does not accept; and the ability to work outdoors in year-round temperatures, including freezing winters and Alabama summer temperatures exceeding 100 degrees. The role repeatedly requires lifting more than 50 pounds without assistance and quickly deciding whether donated items should be kept or discarded. The schedule is 32–40 hours per week depending on need and availability. Travel is zero to minimal local travel, except for monthly staff meetings within 20 minutes of the store. Other temporary, infrequent duties may be assigned as necessary.

Requirements

  • Commitment to the organization's Christian faith and mission to establish sustainable centers that alleviate poverty and multiply disciples in third-world environments.
  • Embody and embrace the values of Urgent Pursuit, Sacrificial Service, Intentional Development, Clear Communication, Complete Alignment, and Excellent Execution.
  • Excellent customer service skills and an upbeat, positive, joyful demeanor.
  • Ability to work outdoors in year-round temperatures, including freezing winter conditions and Alabama summer temperatures exceeding 100 degrees.
  • Ability to kindly but firmly enforce store policies regarding items that are not accepted.
  • Ability to repeatedly lift more than 50 pounds without assistance.
  • Ability to quickly and efficiently evaluate donated items as keep or discard.
  • Availability for 32–40 hours per week depending on need and availability.
  • Ability to attend monthly staff meetings within 20 minutes of the store.

Responsibilities

  • Greet donors and customers respectfully and with optimism and joy.
  • Answer customer questions and assist with customer needs.
  • Thank customers for their business and donations.
  • Escalate customer service needs to an Assistant Store Manager or Store Manager as needed.
  • Share Vapor Ministries' vision and mission with customers.
  • Quickly and efficiently unload donor vehicles.
  • Inspect donated items for quality and condition, then sort them to the appropriate department or discard them.
  • Maintain a clean and organized donation area throughout the workday.
  • Remove trash and recycling to the dumpster areas.
  • Retrieve and load furniture purchased inside the store for customers.
  • Complete opening or closing checklist procedures when scheduled to open or close.
  • Keep the workspace organized during operating hours.
  • Close and organize the receiving area and warehouse, leaving them stocked and ready for the next workday.
  • Maintain the cleanliness of dumpster and overflow areas.
  • Maintain the cleanliness and visual appearance of the store's exterior areas.
  • Perform other duties as assigned on a temporary and infrequent basis.
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