Warehouse Receiving/Inbound Supervisor- Goodyear AZ

Mountainy•Goodyear, AZ

About The Position

Mountainy is a third-party logistics provider serving online retail businesses with fulfillment solutions. The Receiving Supervisor leads the receiving and returns department, ensuring inbound shipments and returns are handled accurately, promptly, and efficiently. The role oversees associates, supports inventory accuracy and quality, resolves operational issues, and maintains safe warehouse operations. It works closely with warehouse leadership, shipping, inventory control, and account managers to support client requirements and improve workflows.

Requirements

Ability to lift up to 75 lbs.
Ability to push or pull up to 50 lbs.
Ability to stand for long periods of time.
Ability to operate warehouse equipment such as pallet jacks and forklifts.
Flexibility and willingness to be cross-trained in other warehouse departments.

Nice To Haves

Forklift certification.

Responsibilities

Supervise and coordinate daily receiving and returns operations.
Train, coach, and evaluate associates; provide feedback, resolve conflicts, and promote accountability.
Develop schedules and assign tasks to maintain efficient coverage.
Oversee unloading, inspection, and verification of inbound shipments.
Maintain inventory accuracy in Ship Hero WMS, including lot tracking and expiration dates.
Resolve shipment discrepancies and quality issues with account managers.
Maintain an organized, safe, and efficient receiving area.
Manage inspection, documentation, and processing of customer returns.
Update Ship Hero WMS accurately for returned items designated for restocking or disposition.
Coordinate with account managers on client-specific return requirements.
Oversee repackaging, labeling, and storage of restockable items.
Monitor receiving and returns KPIs for accuracy, timeliness, and inventory integrity.
Identify and implement process improvements to increase efficiency.
Partner with leadership to evaluate equipment, technology, and workflow enhancements.
Coordinate with the Warehouse Manager, Shipping, and Inventory Control teams to support smooth operations.
Communicate with account managers about client issues and promptly report damaged inventory and operational concerns.
Uphold and enforce safety standards, company policies, and warehouse procedures.