Eagle Logistics Systems: Receiving Scheduling Specialist
About The Position
Eagle Logistics Systems is a freight forwarder that specializes in the Puerto Rico trade. With over 25 years of experience on the island, we help connect shippers with buyers and also support other transportation companies in reaching Puerto Rico efficiently. We operate with our own trucks and warehouse space, giving us the ability to handle all types of cargo—whether it's a full container load (FCL) or less-than-container load (LCL). We offer multiple sailings each week, giving you flexible options that meet your schedule. In addition to Puerto Rico, our experienced team can also provide logistics support and competitive rates for destinations around the globe. Our wide range of services includes ocean freight, domestic trucking, drayage, transfers, and warehousing. Note: Eagle Logistics Systems is owned by AJC Logistics, which is headquartered in Atlanta, Georgia.
Requirements
- 2 years of experience in logistics, transportation, or warehouse operations required.
- Proficiency in Microsoft Excel (basic formulas, data handling), Word, and Outlook.
- Demonstrates solid typing skills with a high level of accuracy.
Nice To Haves
- Experience scheduling appointments, coordinating freight, or working directly with carriers/drivers is strongly preferred.
- Experience in scheduling, dispatching, or coordinating freight strongly preferred.
- Bachelor’s degree is not required.
Responsibilities
- Coordinate and book appointments for incoming/outgoing freight with customers and carriers via email, often for time-sensitive freight.
- Check dates on appointment requests to ensure accurate dates.
- Anticipate and resolve scheduling conflicts, delays, or unexpected issues.
- Adjust appointments quickly and coordinate alternatives to minimize operational disruptions.
- Handle incoming/outgoing calls, respond to shipment status inquiries, assist with BOLs, and provide general info.
- Work with CSR team to ensure all information for scheduled appointments is accurate.
- Accurately input appointment details, PO numbers, temperatures, driver info, and shipment data into internal systems (Datadocks).
- Perform general office tasks, sort mail, handle paperwork, and support the operations team.
- Act as a primary contact for customers and carriers, confirming times, relaying messages, and resolving issues.
- Additional tasks/projects as needed.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
