Receiving Manager - AVAILABILITY REQUIRED 4AM TO 6PM

New Seasons Market • Portland, OR

1d • Onsite

About The Position

Coordinates store receiving operations, including vendor and inventory check-in. Provides exceptional customer service and contributes to a positive and collaborative team environment. This is a management / leadership position. You are responsible for providing leadership in line with company values of equity, inclusiveness, and promoting a positive and progressive work environment in alignment with our company mission, vision, values and policies.

Requirements

• As a retail grocer, we operate 7 days/week and 365 days/year. Our in-store positions are likely to include evening, weekend, and holiday shifts per the needs of the business.
• Must complete and maintain any required food and work safety trainings/certifications.
• Engages the customer in a friendly manner by seeking opportunities to exceed customer expectations and enhance the customer experience.
• Works a schedule that is informed by the needs of the business and may be subject to change seasonally or due to varying staffing needs and demonstrates reliable and predictable attendance, in accordance with attendance policy and all applicable laws.
• Shifts tasks as priorities and circumstances change based on needs and conditions of department and whole store as needed.
• Demonstrates a solutions-oriented approach to problems or concerns.
• Represents company values.
• Demonstrates commitment to valuing diversity and contributing to an inclusive working and learning environment.
• Works cooperatively and positively with fellow team members, customers and vendors spiriting a respectful workplace where everyone is welcome.
• Gives and receives feedback in a constructive manner demonstrating company “Speak Up & Listen” culture.
• Responds to feedback in order to improve performance.
• Conserves company resources.
• Works in a manner consistent with company mission, vision and values and sustainability program.
• Adheres to work and food safety policies set forth by the company and all local, state and federal regulatory agencies.
• Contributes to store cleanliness, maintains equipment.
• Informs store/department management of any problems.
• Observes all company rules and policies.
• Understands and complies with specific department or location guidelines, tasks and responsibilities.
• Demonstrates sound judgment and decision-making in completing job-related tasks, in behaviors in the workplace, and in interactions with co-workers, customers, and the community.
• Consistently utilizes the DEI lens in work tasks and when working with other teams and stakeholders.
• Builds trust and respect through dependability, organization and follow through.
• Promotes a collaborative team environment through recognition, leading by example and working alongside staff.
• Demonstrates approachability and fosters open communication.
• Creates an environment where staff are invested and encouraged to contribute ideas.
• Demonstrates a pro-active approach in resolving staff issues and conflicts.
• Demonstrates ability to adapt approach to different learning styles among staff.
• Previous grocery, retail, receiving, or warehouse experience required.
• Basic math and computation skills required.
• Skills to work with a high degree of accuracy.
• Skills to plan, prioritize and delegate work.
• Skills to train, coach and hold staff accountable.
• Entry level to intermediate level proficiency with MS Office.
• Skills to work independently, effectively manage own time and multi-task in a fast-paced environment.
• Skills to read, understand and follow through on verbal and written instructions.
• Skills to manage financial results, including labor, sales and profit margin.

Nice To Haves

• Previous supervisory experience preferred.
• Working knowledge with POS, inventory or other retail specific software preferred with ability to learn new software and technology.

Responsibilities

• Manages and provides oversight to all areas of the department.
• Assesses, prioritizes and delegates tasks and production.
• Responsible for accurate scanning of products received into the corresponding inventory management software for each vendor delivery, return, and credit.
• Receives and checks for quality and condition of all products in accordance with department standards.
• Receives and verifies quantity and cost of all products delivered or returned with the inventory management system against the invoices, purchase orders, and credits for all departments.
• Daily communication with all departments of any issues, discrepancies, and the status of all deliveries, returns, and credits.
• Sets delivery parameters, and performs scheduling with vendors for departments and receiving needs.
• Monitors receiving hours and resolves any delivery issues.
• Daily electronic approval of all department invoices into the inventory management systems and import into the accounts payable system for correct vendor payment.
• Accountable for security and accuracy of checks and COD vendor payments.
• Responsible for adhering to state and federal liquor regulations for all COD vendor payments, credits, and returns.
• Maintains the organization and cleanliness of the receiving and dock areas.
• Works with departments and operations in maintaining and organizing the store recycling areas and department inventory back-stock areas.
• Maintains awareness of weekly ads, promotions, events and holidays.
• Follows company procedures for processing invoices, transfers and credits.
• Handles damaged and spoiled product according to company policy.
• Maintains professional relationships with vendors.
• Demonstrates ability to multi-task and manage own time.
• Adjusts priorities, productivity, efficiency and speed based on needs and conditions of department and store.
• Delivers exceptional service and demonstrates friendly and attentive behaviors with internal and external customers.
• Engages internal and external customers in a friendly manner, shares information, assists in locating resources, and seeks opportunities to enhance the customer experience.
• Ensures that department adheres to company invoice, credit, transfers and inventory procedures.
• Coaches department to maintain appropriate, accurate and organized inventory and back stock.
• Handles damaged and spoiled product according to company policy.
• Directly manages all department staff, including performance management and review writing, scheduling, and providing ongoing training, coaching, development and feedback.
• Demonstrates an understanding of basic Human Resources concepts; works with resources at store level to increase knowledge.
• Establishes and maintains effective verbal and written communication systems.

Benefits

• In accordance with the Americans with Disabilities Act, the ADA Amendments Act of 2008, and other applicable state or local law, we will offer reasonable accommodations to qualified applicants and employees with disabilities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed