Receiving/Inventory Supervisor Full Time

BJ's Wholesale ClubIthaca, NY
Onsite

About The Position

BJ’s Wholesale Club is seeking a Receiving/Inventory Supervisor to oversee the receiving department. This role is responsible for ensuring the accurate receipt and disposition of merchandise and inventory within the club. Key duties include processing paperwork, verifying merchandise against purchase orders, checking for damaged products and shortages, and ensuring adherence to departmental policies and procedures. The supervisor will also play a crucial role in leadership, team development, and ensuring service excellence for members.

Requirements

  • Forklift operator required.
  • At least 18 years of age.

Nice To Haves

  • Supervisory experience preferred.
  • Prior experience working in a big box receiving environment preferred.
  • Computer skills preferred.
  • Familiarity with AI tools, including ChatGPT.

Responsibilities

  • Supervises the receiving department, ensuring the accurate receipt and disposition of merchandise and inventory.
  • Processes paperwork, verifies merchandise against purchase orders, and checks for damaged products and concealed shortages.
  • Ensures adherence to departmental policies and procedures.
  • Leads through change, models leadership competencies, and acts as a champion for business growth.
  • Communicates effectively, providing teams with the information they need to succeed.
  • Builds high-performing teams by fostering a culture of collaboration, providing honest and timely direction, follow-up, and feedback.
  • Delivers results by executing business expectations within expected timeframes, setting clear expectations, and utilizing follow-up and accountability.
  • Teaches, coaches, and leads through the club level training process.
  • Supports team member engagement to enable the application of policies, procedures, and compliance.
  • Drives a culture of development, strategic thinking, ethical decision-making, and engagement.
  • Leads with the team member and member in mind to address concerns and escalate appropriately.
  • Ensures a safe and positive environment and experience for team members and members.
  • Embraces inclusion and diversity through collaboration and respect.
  • Acknowledges team member success, works as a team to achieve goals, and identifies and retains top talent.
  • Guarantees service excellence through all points of contact and sets service standard expectations for team members.
  • Provides team support and empowerment to resolve member concerns.
  • Leads teams to deliver GOLD club standards daily, including maintaining a grand opening look, visible accurate signage, and a clean and organized club.
  • Acquires a deep knowledge of key metrics and reporting for total club and department performance.
  • Drives performance and profitability by using reporting to identify trends and areas of opportunity.
  • Identifies and corrects process breakdowns before they negatively impact club performance metrics.
  • Communicates the connection between consistent operational performance and achieving club financial targets.
  • Maintains the operations of the receiving department, including matching received inventory against purchase orders and reviewing discrepancies.
  • Processes inbound and outbound shipments.
  • Ensures all product pricing and signage is displayed.
  • Ensures radio frequency (RF) guns are used when receiving merchandise.
  • Ensures all receiving paperwork is complete and accurate.
  • Separates pallets and verifies that pallets are in the correct selling or non-selling location.
  • Acts as a mentor to team members in the receiving/inventory control department.
  • Reports any issues to management.
  • Communicates with Logistics.
  • Oversees and coordinates delivery schedules.
  • Completes the department self-audit with detail and accuracy.
  • Completes receiving documents and other daily reports.
  • Ensures that processes are in place to secure the receiving doors when not in use and properly checks in visitors and vendors.
  • Ensures that a process is in place to inspect bags, backpacks, briefcases, and lunch boxes/bags that are leaving the building.
  • Assigns truck door locations and ensures drivers are outside of their trucks while it is being unloaded.
  • Ensures the trucks are secured while on the dock and that full trailer loads are empty when departing the dock.
  • Ensures all safety equipment (e.g., dock restraint system) is in proper working condition.
  • Ensures that the receiving/employee entrance is alarmed when not in use, that the receiving and overhead doors are properly sealed, and that the alarms are operational.
  • Verifies the seal integrity of all trucks, including distribution center loads and frozen/dairy shipments.
  • Monitors distribution center loads to ensure all high shrink merchandise is properly secured.
  • Ensures high shrink merchandise is removed from the dock at the end of the receiving day.
  • Confirms incoming and outgoing Direct Store Delivery (DSD) quantities and ensures they are processed correctly.
  • Executes merchandise protection on designated items.
  • Validates that all merchandise leaving the back doors has appropriate paperwork and approvals.
  • Operates the compactor and cardboard baler and secures the equipment when not in use.
  • Maintains all club policies and procedures.
  • Performs other duties as assigned, including working in other departments as needed.
  • Maintains regular, predictable, full attendance.

Benefits

  • Weekly Pay
  • Free BJ’s Memberships
  • Generous Paid Time Off (vacation, personal, sick days, holidays, bereavement, and jury duty leave)
  • Flexible and Affordable Health Benefits (three medical plans, optional dental, vision, HSA, and FSA options)
  • 401(k) Retirement Savings Plan with company match
  • Employee Stock Purchase Plan with a 15% discount
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