Receiving Associate Lead

American Furniture Warehouse•Firestone, CO

5d•Onsite

About The Position

The role of the Receiving Lead is to proactively plan, execute, and oversee all receiving and transfer operations of the Receiving Department in conjunction with the warehouse management team. The Receiving Lead will coach the Receiving Associates to safely and efficiently load outgoing merchandise onto trailers and containers and unload incoming merchandise from our vendors and other AFW facilities. The Receiving Lead will coach the Receiving Associates to practice team lifting, utilize hand trucks, and ensure all merchandise is tagged and inventoried correctly. The Receiving Lead will also coordinate and work effectively with multiple departments to continuously improve processes, maximize efficiency and exceed customer service expectations.

Requirements

Excellent time management skills and attention to detail.
Able to work all shifts, all schedules, evenings, weekends and holidays.
Commitment to AFW’s safety policies and procedures and ability to promote awareness.
Ability to work in a fast-paced environment.
Positive attitude with strong inter-personal skills.
Ability to follow directions and work independently.
Time management and organizational skills.
Professional with good communication skills and customer service experience.
Professional Appearance.
Demonstrate high level of attention to detail and professionalism at all times.
Possess excellent organizational skills.
Excellent listening skills and the ability to work independently and with the warehouse management team.

Responsibilities

Proactively plan, execute, and oversee all receiving and transfer operations of the Receiving Department.
Coach Receiving Associates to safely and efficiently load outgoing merchandise onto trailers and containers and unload incoming merchandise from vendors and other AFW facilities.
Coach Receiving Associates to practice team lifting, utilize hand trucks, and ensure all merchandise is tagged and inventoried correctly.
Coordinate and work effectively with multiple departments to continuously improve processes, maximize efficiency and exceed customer service expectations.
Appraise employee performance, communicate goals and expectations, provide honest feedback and coach team members.
Address complaints and resolve problems as needed.
Proactively manage changes in operation of the Receiving Department.
Conform to shifting priorities, demands and timelines and effectively prioritize and execute tasks in a high-pressure environment.
Learn, understand, and apply new technologies.