RECAP Billing and Collections Coordinator

Holland & Knight LLP•New York, NY

4d•$44 - $66•Onsite

About The Position

We are a Firm where people truly believe in what they do and strive to achieve the highest standards of performance and success. This position is based in our New York City office. The RECAP Billing and Collections Coordinator will assist the Practice Group Leader with team budgeting and rate sheets.

Requirements

Strong analytical and problem-solving skills with the ability to interpret financial and billing data.
Advanced proficiency in Microsoft Excel (e.g., formulas, pivot tables, reporting).
High level of attention to detail and accuracy, particularly in reviewing complex billing information.
Knowledge of electronic billing systems and outside counsel billing guidelines (e.g., eBilling platforms).
Ability to manage a high volume of work with competing priorities and tight deadlines.
Strong written and verbal communication skills to effectively interact with attorneys, clients, and internal stakeholders.
Excellent organizational and time management skills with the ability to track multiple assignments.
Ability to work both independently and collaboratively in a team environment.
Client-service mindset with the ability to build and maintain professional relationships.
Knowledge or ability to learn Microsoft Office Suite, or Microsoft 365.
Bachelor’s degree in accounting, Finance, Business Administration, or related field.
2–4 years of experience in billing, accounting, or finance, preferably within a law firm or professional services environment.
Experience supporting high-volume billing operations and handling complex client accounts.
Familiarity with electronic billing processes, invoice submission, and appeals for rejected or short-paid invoices.
Demonstrated experience using Microsoft Office Suite (particularly Excel) in a professional setting.

Nice To Haves

Experience with legal billing software or e-billing platforms (e.g., Elite, Aderant, or similar systems).
Prior experience working with attorneys or practice groups in a law firm environment.
Understanding of client-specific billing guidelines and compliance requirements.
Exposure to budgeting or financial reporting for practice groups or departments.

Responsibilities

Ability to analyze financial data.
Prepare Excel reports as requested by Management.
Prepare various reports (CST, etc.).
Responsible for maintenance of projects for accounting functions.
Ebill assigned client bills as required by client driven outside counsel guidelines and/or engagement letters.
Research and answer questions pertaining to assigned client accounts and/or practice group assignments.
Handle and process a high volume of complex bills.
Review and verify accuracy of billing and supporting documentation as required.
Own the full scope of electronic billing for assigned clients, beginning with a finalized invoice and ending with a successful approval for payment, processing appeals as needed on short paid invoices.
Prepare ad hoc reports for attorneys as needed.
Collaborate with Ebilling Solutions Specialist on client assignments moving from paper billing to electronic billing.
Manage accounts of a highly specialized, advanced, or sensitive nature.
Build rapport with billing attorneys as well as client contacts to establish and maintain solid client relationships.
Expected to maintain a regular and predictable work schedule and full attention to and engagement in work activities on behalf of the firm during business hours unless otherwise approved or required by applicable law.
Special projects and duties as assigned.

Benefits

comprehensive medical (PPO and HDHPs), dental and vision plans including coverage for domestic partners
life and AD&D insurance
short and long term disability insurance
tax-advantaged accounts for health care expenses, including FSAs and HSAs
FSAs for dependent care
health advocacy services
behavioral health and counseling resources for all family members
401(k)
profit sharing
backup dependent care
senior care planning support
resources for individuals with development disabilities and their caregivers
paid holidays and other paid time off, including paid leave for new parents