Rebuild Project Coordinator
About The Position
About Romexterra Restoration At Romexterra Restoration, we help homeowners and businesses recover from property damage and bring their spaces back to life. Our team specializes in restoration, reconstruction, and renovation projects, delivering high-quality workmanship and exceptional customer service every step of the way. We take pride in creating a positive experience for our customers during challenging times and are looking for team members who share our commitment to excellence. Position Overview We are seeking an organized and proactive Rebuild Project Coordinator to support our reconstruction team throughout the lifecycle of restoration projects. This role serves as a key point of communication between customers, project managers, insurance representatives, and field crews to ensure projects stay on track and clients remain informed. The ideal candidate is detail-oriented, enjoys working in a fast-paced environment, and thrives on keeping projects organized and moving forward.
Requirements
- Previous experience in project coordination, construction administration, restoration, or a related field preferred.
- Strong organizational skills and attention to detail.
- Excellent verbal and written communication skills.
- Ability to manage multiple projects and priorities simultaneously.
- Comfortable learning and using various software platforms and project management tools.
- Customer-focused mindset with strong problem-solving abilities.
- Ability to work independently while also collaborating effectively with a team.
- Proficiency with Microsoft Office, Google Workspace, and general computer applications.
Responsibilities
- Review emails daily and respond promptly to customers, insurance representatives, project managers, and internal team members.
- Monitor Albi, Job Board, Follow-Up Board, Matterport, CompanyCam, and other project management systems for new jobs and updates.
- Process new files, update project information, and maintain accurate records in Google Sheets and tracking systems.
- Coordinate crew schedules with project managers and assist with assigning projects.
- Contact new customers to explain the reconstruction process and set clear expectations.
- Answer incoming calls and follow up with customers, adjusters, and other stakeholders.
- Support project managers with documentation, project files, and administrative tasks.
- Assist with permit applications and coordinate permit-related requirements.
- Review project financials to ensure jobs are billed accurately and remain up to date.
- Audit new and scheduled projects to verify costs and project data.
- Order supplies and materials as needed.
- Provide administrative and operational support to the reconstruction department.
- Collaborate with team members and contribute to a positive, team-oriented work environment.
Benefits
- Annual salary: $50,000–$55,000
- 3% commission on total mitigation and contents sales generated through your referral network
- 1% commission on total reconstruction and repair sales generated through your referral network
- Transparent commission structure
- Performance-based bonus opportunities tied to overall sales volume
- Health, dental, and vision insurance
- 401(k) with company match up to 6%
- Eight paid holidays per year
- Five paid vacation days and three paid sick days
- Paid birthday leave
- Two weeks of parental leave
- VASA Gym membership
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
