Real Time Crime Analyst

City of Myrtle Beach•Sc, SC

About The Position

The Real-Time Crime Analyst collects, analyzes, and provides real-time crime information from multiple sources to support law enforcement personnel and police department operations. The role includes monitoring cameras, gunshot detection systems, license plate reader data, CAD and radio traffic, video and audio feeds, and other information sources; researching and reporting crime-related information; and supporting resource deployment and law enforcement activities. The analyst may independently plan and implement projects and report on major activities through meetings and conferences. The position also supports the department’s Drone as First Responder program by operating unmanned aircraft systems in response to qualifying calls, monitoring live aerial feeds, communicating observations to Dispatch and responding officers, maintaining remote-pilot proficiency, and documenting flights in accordance with departmental policy and FAA regulations. The work is primarily indoors in a safe, secure environment, though demands may periodically be unpredictable. During major weather or other emergencies, the employee may be assigned 24-hour shifts or another emergency schedule; various shifts, weekends, and holidays may also be required.

Requirements

Associate’s degree or equivalent in public or business administration, criminal justice, sociology, information management, or a related field; or one to two years of related experience and/or training in criminal justice or a similar law-enforcement environment.
Complete and maintain NCIC certification.
Possess an FAA Part 107 Remote Pilot Certificate or be able to obtain it within one year.
Familiarity with computer-aided dispatch software and records-management software.
Ability to gather and organize information, communicate verbally and in writing, solve problems using rigorous logic, and use resources effectively.
Ability to perform basic arithmetic and interpret graphs.
Ability to use computer systems, including Microsoft Word, Excel, Access, and databases, and to write general reports and correspondence.
Ability to identify process improvements, learn technical skills and knowledge, maintain confidentiality, and remain effective and composed during a crisis.
Ability to meet customer expectations, build rapport, listen actively, analyze and prioritize data, and provide timely information to teammates.
Ability to coordinate activities using persuasion or influence; operate equipment and use reference and descriptive information; follow written, oral, or diagrammatic instructions; and exercise judgment and creativity amid changing duties.
Light physical effort, including occasional lifting, carrying, pushing, or pulling of objects weighing approximately 5–10 pounds; extended periods at a keyboard or workstation; and ability to perceive colors, sounds, visual cues, and signals and communicate orally.

Nice To Haves

Prior drone flight experience, recreational or professional.
Experience in public safety, military, aviation, or remote-systems operations.
Familiarity with CAD systems, radio communications, and situational-awareness tools.
Knowledge of FAA regulations related to unmanned aircraft systems.
Knowledge of drone-flight operations and airspace management.
Knowledge of public-safety operations and incident-response procedures.
Knowledge of computer systems, including CAD and radio communications.

Responsibilities

Advise appropriate personnel of criminal activity via radio and CAD, and provide real-time video and audio support for in-progress or recently committed criminal activity.
Monitor city camera arrays, provide user support, and offer input on new or redesigned camera configurations.
Monitor gunshot detection systems and notify Dispatch and responding officers when alerts are activated.
Monitor license plate reader data and alerts.
Monitor laws, rules, policies, procedures, and emerging camera-program technology; recommend or adopt improved processes and procedures.
Attend or conduct case and staff meetings to exchange information.
Acquire, store, retrieve, and transmit crime-related data and reports from databases, CAD, radio traffic, video feeds, and telephone sources.
Coordinate with outside agencies by providing camera-video information to assist law enforcement activities.
Issue bulletins, alerts, or notices about significant criminal activity or special hazards.
Ensure compliance with applicable laws, regulations, standards, policies, procedures, and safety requirements; address deviations or violations as necessary.
Communicate with others to coordinate activities, review work status, exchange information, resolve problems, and provide or receive direction.
Maintain awareness of calls for service and critical incidents and connect related information by monitoring available visual and audio sources.
Input, update, request, and transmit queries to maintain records and access information such as wants and warrants, intelligence, and driver-license and vehicle-registration checks.
Review briefing reports, incident reports, and CAD data to stay current on wanted suspects, stolen vehicles, and officer-safety issues.
Maintain the security and integrity of information in the Real-Time Crime Center.
Assist operational and administrative personnel in planning resource deployments to suppress criminal activity.
Operate department drones for the Drone as First Responder program, launching and piloting them for qualifying calls to provide aerial video and situational awareness.
Monitor live drone video and relay observations, suspect descriptions, and scene conditions to Dispatch and responding units.
Maintain remote-pilot proficiency and certification under FAA regulations and departmental UAS policies; keep drones and related equipment maintained, charged, and ready for deployment.
Document and maintain drone-flight records, including logs, video retention, and after-action data, in compliance with policy and FAA regulations.
Perform other related duties as required, requested, and assigned; attend technical or professional classes, seminars, or conferences as appropriate.