Real Estate Operations Coordinator
About The Position
Real Estate Operations Coordinator (Property Management, Leasing & Tenant Coordination) – Remote | U.S. Hours Position Type: Full-Time, Remote Working Hours: U.S. Client Business Hours (flexibility required for leasing cycles, rent collection periods, and maintenance coordination) About the Role At Pavago, one of our clients is hiring a Real Estate Operations Coordinator to support the day-to-day operations of residential and commercial property portfolios. This is a high-ownership operational role focused on: Tenant communication Leasing coordination Maintenance management Property system updates Owner reporting and compliance You will act as the operational bridge between: Tenants Vendors Property owners Internal property management teams The ideal candidate is highly organized, detail-oriented, and comfortable managing multiple moving parts in a fast-paced property management environment. If you have experience with: Property management systems Leasing workflows Tenant communication Maintenance coordination This role is a strong fit.
Requirements
- 2+ years of experience in: Property management Leasing coordination Real estate operations Property administration
- Hands-on experience with: Yardi AppFolio Buildium Similar property management systems
- Strong Microsoft Office and Google Workspace skills
- Familiarity with: Lease documentation Rent collection workflows Tenant communication processes
- Strong written and verbal English communication
Nice To Haves
- Experience managing portfolios of 100+ units
- Multi-state property management experience
- Familiarity with: Security deposits Trust accounting Owner statements Property accounting workflows
- Experience in: Residential property management Commercial real estate Mixed-use portfolios
Responsibilities
- Respond to tenant inquiries related to: Rent payments Lease terms Maintenance requests Property policies
- Track all communication within: Yardi AppFolio Buildium Similar property management platforms
- Send reminders for: Rent due dates Lease renewals Compliance notices
- Draft, review, and process: Lease agreements Lease renewals Tenant onboarding documentation
- Manage documentation using: DocuSign Dotloop
- Maintain organized and compliant tenant files including: Applications Identification records Inspection reports Signed agreements
- Support property marketing across: Zillow Apartments.com MLS listing platforms Property Management Systems
- Maintain accurate records across property management software Track: Rent collections Delinquencies Occupancy status Late fees
- Generate and reconcile: Rent rolls Delinquency reports Occupancy trackers
- Create and assign vendor work orders
- Track maintenance tickets from start to completion
- Coordinate with tenants and vendors to ensure timely issue resolution
- Verify vendor invoices against completed work orders
- Prepare: Owner statements Cash flow summaries Occupancy reports Vacancy updates
- Provide regular updates regarding: Rent collection status Open maintenance issues Leasing activity
- Ensure reporting is accurate and delivered on time
- Ensure all tenant documentation complies with: Local landlord-tenant regulations Fair Housing requirements Internal compliance standards
- Maintain organized, audit-ready property documentation
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
