Real Estate Loan Origination Supervisor

WECU•Bellingham, WA

12h•$70,611 - $105,917•Onsite

About The Position

WECU is seeking a Real Estate Loan Origination Supervisor to join its Real Estate team in Bellingham, Washington. The supervisor leads and develops a commission-based real estate lending team of Loan Officers and Assistants, supporting production goals while ensuring regulatory and NMLS compliance. The role oversees pipeline management and promotes business growth through referral partnerships and targeted sales initiatives. The position expands realtor partnerships and increases lending volume across the sales footprint, supporting growth in existing and new markets served by the credit union. It also oversees marketing, community engagement, member education, staff development, loan origination operations, compliance, vendor management, and quality control.

Requirements

A college degree or comparable language, math, and reasoning skills; two years of management experience in a related field with equal responsibilities is acceptable.
Formal training supplemented by continuing education.
Working knowledge of real estate products, guidelines, and services.
Working knowledge of real estate loan origination platforms.
Knowledge of state and federal lending regulations.
Ability to exercise judgment, initiative, and tact when dealing with members, management, and staff.
Ability to represent the credit union positively and professionally in person, by telephone, and in written correspondence.

Responsibilities

Hold staff accountable for production levels and business development activities, and involve staff in strategic planning to address production deficiencies.
Lead weekly sales meetings and provide ongoing sales training and coaching to Real Estate Loan Officers and Assistants.
Plan and implement real estate education seminars for WECU members.
Market and directly promote the Real Estate Loan Department.
Attend field and community functions to represent WECU and support community engagement.
Encourage team engagement and participation in community events.
Plan, coordinate, and manage home shows, realtor events, and social media development with Marketing, PR, and Business Development teams.
Oversee event scheduling and timely follow-up, including post-event outreach and social media posts.
Develop new realtor office relationships and maintain existing partnerships.
Oversee bi-weekly realtor meeting agendas, provide meeting content as applicable, and coordinate educational lunch-and-learn events with realtor offices and WECU teams.
Collaborate with the Real Estate Loan Production Manager to develop real estate loan programs, products, services, systems, and procedures; serve as project manager when needed under WECU project guidelines.
Handle member complaints and concerns professionally and in a timely manner.
Perform regular audits and ensure compliance with underwriting and documentation standards.
Keep current on legal, regulatory, economic, competitive, and technology changes affecting real estate lending.
Stay informed about WECU business plans, operations, policy and procedure changes, history, and philosophy.
Monitor real estate secondary market guidelines and inform and educate staff about changes.
Ensure real estate loan origination procedures are reviewed and updated annually or sooner when needed.
Monitor vendor contracts and service agreements, hold vendors accountable, and perform assigned Vendor Management Program responsibilities on schedule.
Respond to Quality Control audits, report findings, and recommend changes.
Follow BSA, AML, CIP, and CDD policies and procedures and ensure staff compliance with current regulations.
Follow OFAC policies and procedures and ensure staff compliance.
Follow SAR policies and procedures, monitor and report suspicious activity to the Compliance Department, and notify the immediate supervisor of substantive CIP discrepancies, including fraudulent identification or applications.
Complete mandatory annual BSA/AML training and ensure staff complete it.
Perform specific and delegated duties assigned by the Manager.
Schedule staff training, time off, and other requests.
Ensure the accuracy of department information published on WECU’s website and, where applicable, the functionality of department products and services presented there.
Provide accurate loan payoff or verification information to members, financial institutions, and escrow companies.
Process and order supporting documents for loan transactions, such as appraisals, employment verifications, credit reports, and title commitments.
Review subordination and partial reconveyance requests for approval and processing.
Conduct property inspections for ongoing construction loans to support draw disbursements.