Real Estate Inside Sales Advisor - Dallas, TX
About The Position
As a member of the Redfin Sales Support team, you'll be the first point of contact for potential customers via phone, text, or email and educate them about the benefits of working with Redfin to buy or sell a home. From our cutting-edge technology to our in-depth training and supportive team environment, we've got you covered. Your love of real estate and ability to quickly gain a customer’s confidence over the phone will be key to your success. In applicable markets, you may also work with customers requesting a cash offer. You are the first voice of Redfin and responsible for earning a customer’s business by guiding them to the best solution. You will work from a customer queue, handling live phone calls and inquiries created from the website and app. Be an expert on all of Redfin’s real estate products and services and advise customers to clear next steps. Match prospective customers with a local Redfin Agent for a home tour, buyer’s consultation, or listing consultation.
Requirements
- Active real estate license required.
- Previous inside sales experience preferred.
- Strong multitasking skills.
- Clear and concise verbal and written communication.
- Experience using a Customer Relationship Management (CRM) system is preferred.
- Microsoft Office or Google Suite experience a plus.
Nice To Haves
- Customer service or real estate, or other sales experience.
- Real estate transaction experience preferred.
Responsibilities
- Be the first point of contact for potential customers via phone, text, or email.
- Educate customers about the benefits of working with Redfin to buy or sell a home.
- Work from a customer queue, handling live phone calls and inquiries created from the website and app.
- Be an expert on all of Redfin’s real estate products and services.
- Advise customers on clear next steps.
- Match prospective customers with a local Redfin Agent for a home tour, buyer’s consultation, or listing consultation.
- Work with customers requesting a cash offer (in applicable markets).
Benefits
- Health benefits
- Medical benefits
- Dental benefits
- Vision benefits
- 401K retirement plan
- Paid-time off
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
