Real Estate Inside Sales Advisor - Dallas, TX
About The Position
As a member of the Redfin Sales Support team, you'll be the first point of contact for potential customers via phone, text, or email and educate them about the benefits of working with Redfin to buy or sell a home. From our cutting-edge technology to our in-depth training and supportive team environment, we've got you covered. Your love of real estate and ability to quickly gain a customer’s confidence over the phone will be key to your success. In applicable markets, you may also work with customers requesting a cash offer. You are the first voice of Redfin and responsible for earning a customer’s business by guiding them to the best solution. You will work from a customer queue, handling live phone calls and inquiries created from the website and app. Be an expert on all of Redfin’s real estate products and services and advise customers to clear next steps. Match prospective customers with a local Redfin Agent for a home tour, buyer’s consultation, or listing consultation.
Requirements
- Active real estate license.
- Previous inside sales experience preferred; will also consider customer service or real estate, or other sales experience.
- Real estate transaction experience preferred.
- Strong multitasking skills.
- Clear and concise verbal and written communication.
- Experience using a Customer Relationship Management (CRM) system is preferred.
- Microsoft Office or Google Suite experience a plus.
Responsibilities
- Be the first voice of Redfin and responsible for earning a customer’s business by guiding them to the best solution.
- Work from a customer queue, handling live phone calls and inquiries created from the website and app.
- Be an expert on all of Redfin’s real estate products and services and advise customers to clear next steps.
- Match prospective customers with a local Redfin Agent for a home tour, buyer’s consultation, or listing consultation.
- In applicable markets, work with customers requesting a cash offer.
Benefits
- Perks and health benefits that will help you have peace of mind.
- Medical, dental, and vision benefits.
- 401K retirement plan.
- Paid-time off.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
