Flight Centre - Real Estate & Facilities Manager (North America) - Vancouver, BC

Flight Centre•British Columbia, BC

3d•CA$110,000 - CA$140,000•Onsite

About The Position

Are you ready to lead the future of workplace strategy across North America? As Manager, Real Estate & Facilities – Americas, you’ll own a dynamic portfolio of ~43 locations spanning retail storefronts, corporate offices, and support hubs. This is a high-impact leadership role where commercial strategy meets hands-on delivery—guiding everything from lease negotiations to construction projects. You’ll partner with senior leaders to shape environments that support growth, innovation, and an exceptional employee experience.

Requirements

5+ years in commercial real estate, lease management, and facilities or construction management
Proven experience negotiating commercial leases in Canada and/or the U.S.
Hands-on construction and fit-out project management experience
Experience managing multi-site portfolios and vendor contracts
Strong knowledge of facilities systems (HVAC, electrical, plumbing, fire/life safety)
Experience with lease/facilities management systems (ProLease or similar)
Strong financial acumen including CAPEX, occupancy costs, and reporting
Knowledge of health, safety, and building compliance requirements
Strong negotiation, communication, and stakeholder management skills

Nice To Haves

Retail or multi-site environment experience preferred
Understanding of IFRS 16 / ASC 842 lease accounting (asset)
Exposure to M&A property due diligence (asset)

Responsibilities

Own and execute leasing strategy across Canada, the United States, and Mexico
Lead negotiations for new leases, renewals, assignments, subleases, and terminations
Manage lease lifecycle, expiry schedules, and portfolio optimization strategies
Analyze market trends and competitor footprints to inform expansion and location decisions
Identify cost-saving and portfolio rationalization opportunities
Lead and develop the facilities team, setting clear performance expectations
Oversee facilities operations, maintenance programs, and vendor performance across all sites
Ensure compliance with health, safety, and building regulations across jurisdictions
Manage construction and fit-out projects from concept through delivery
Own CAPEX budgets, track spend, and report financial performance to leadership
Drive value engineering, contractor selection, and cost discipline across projects
Maintain brand and workplace design standards across all locations
Manage vendor and contractor relationships, contracts, and SLAs
Partner with senior stakeholders to align real estate strategy with business goals
Act as the subject matter expert on real estate, facilities, and workplace strategy
Support M&A activities including property due diligence and integration planning
Drive ESG and sustainability initiatives across facilities operations
Other duties and tasks as assigned
Contribute to a safe, inclusive, and accessible work environment where all Flighties feel welcomed, respected, and supported to thrive

Benefits

Generous paid time off policy
Travel perks/discounts
Health & Wellness Programs and Employee Financial Wellness Services
National/International Award Nights and Conferences
Group benefits including extended health care, dental and vision, gender affirming care, fertility care
Insurance including life, AD&D, critical illness, long term disability
Employee Assistance Program
RRSP/RPP with matching
Tuition Reimbursement Program
Employee Share Plan – Ability to purchase company stock on Australian Stock Exchange with partial company match, subject to terms and conditions
Global career opportunities in a network of brands and businesses