Real Estate Account Manager

Brown & Brown Insurance•Remote - Pennsylvania, PA

2d•Onsite

About The Position

Brown & Brown is seeking a Real Estate Account Manager to join their growing team in Philadelphia, PA. The Account Manager will serve as a trusted advisor to clients within Brown & Brown’s real estate practice, providing consultative risk management guidance. The role will require working directly with producers, carriers, underwriters, and their internal specialty distribution program in a collaborative, fast-paced environment. The Account Manager will manage a portfolio of middle-market commercial real estate accounts and operate with a high degree of independence.

Requirements

Active Property & Casualty insurance license.
5+ years of Commercial Lines insurance experience, preferably with experience managing middle-market commercial real estate accounts.
Proficient in insurance agency management systems; Applied Epic experience preferred.
Strong knowledge of Commercial Property & Casualty underwriting, coverage, and rate analysis/procedures.
Experience with commercial real estate risks, including property, general liability, umbrella/excess liability, builders risk, flood, Directors & Officers, and other specialty coverages preferred.
Ability to clearly articulate insurance products, coverage recommendations, and policy terms to clients, producers, and underwriters.
Strong understanding of marketplace trends and best practices to best meet client needs.
Strong organizational, analytical, communication, and problem-solving skills with the ability to manage multiple priorities in a fast-paced environment.

Nice To Haves

Industry-specific designations preferred – CISR, CIC, ARM, or similar.
College degree preferred.

Responsibilities

Building and maintaining strong relationships with internal and external customers by providing quality service and meeting client expectations.
Utilizing Commercial Property & Casualty insurance knowledge, with an emphasis on real estate risks, to actively service existing accounts and identify opportunities to round out client relationships.
Managing appropriate system records of service, marketing, and policy communications with clients and carriers within Applied Epic.
Participating in the retention of renewal business by working with producers and clients to prepare specifications, applications, underwriting data, and related information in the marketing of insurance products.
Ensuring clients maintain continuous and appropriate coverage and advising clients of coverage recommendations, requirements, and outstanding items.
Reviewing current policies and providing recommendations regarding coverage, terms, deductibles, and placement options based on client exposures and contractual requirements.
Marketing and negotiating accounts with insurance carriers and underwriters to obtain competitive coverage, terms, and pricing.
Supporting the implementation of new lines of coverage by setting up accounts, collecting needed documentation, and reviewing coverage details with clients and carriers.
Executing coverage analysis as needed and providing clients and producers with accurate quotations and recommendations for additional coverage.
Developing and maintaining knowledge of real estate industry trends, emerging exposures, carrier appetites, and marketplace conditions.
Mentoring and providing guidance to Assistant Account Managers to promote consistent service standards and technical accuracy.
Taking ownership of complex client issues and working collaboratively with internal and external partners to develop timely and effective solutions.