Reagent Technical Sales Specialist (TSS R) - PA, NY & NJ

Becton Dickinson Medical DevicesMilpitas, CA
Remote

About The Position

As a result of the combination of the BD Biosciences and Diagnostic Solutions business with Waters Corporation (NYSE: WAT), by applying to this role, you will be applying for a position with Waters. Waters is a global leader in life sciences, dedicated to accelerating the benefits of pioneering science through analytical technologies, informatics, and service. With a focus on regulated, high-volume testing environments, Waters’ innovative portfolio harnesses deep scientific expertise across biology, chemistry, and physics. Waters collaborates with analytical laboratories around the world to advance the release of effective, high-quality medicines, assure the safety of food and water, and drive better patient outcomes by detecting diseases earlier, managing routine infections, and combatting growing antibiotic resistance. Through a shared culture of relentless innovation, Waters’ passionate team of approximately 16,000 colleagues partner with customers to turn scientific challenges into breakthroughs that improve lives worldwide. We are the people who give possibilities purpose BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities. Position Summary Demonstrate the science. Drive adoption. Expand the impact. At Waters, Reagent Technical Sales Specialists are critical to driving consumables growth by combining deep reagent expertise with customer insight and workflow optimization. Operating at the intersection of science and commercial execution, you enable customers to maximize the value of their instruments while accelerating reagent pull-through and long-term adoption. This role goes beyond product support. It requires the ability to identify workflow gaps, uncover expansion opportunities, and position reagents as essential components of the overall solution. You will partner closely with Account Managers and Instrument Specialists to influence customer behavior, improve utilization, and deliver sustainable revenue growth. This is a high-impact role where technical expertise, customer engagement, and commercial awareness directly contribute to recurring revenue and territory performance. This field-based, remote position requires regular in-person customer engagement across the Mid-Atlantic territory. To effectively perform the essential functions of the role, the employee is expected to maintain residency within the assigned commercial territory, generally defined as living within (PA, NY, NJ). Role Purpose As part of the Waters Biosciences division, drive recurring reagent revenue and consumables growth by providing technical expertise, optimizing customer workflows, and expanding product adoption across the installed base.

Requirements

  • Bachelor’s degree in life sciences or related scientific field
  • Strong customer-facing communication and presentation skills
  • Experience in scientific, technical sales, applications, or laboratory roles
  • Ability to translate technical knowledge into practical customer value
  • Willingness to travel within assigned territory

Nice To Haves

  • Experience with reagents and consumables product lines
  • Background in flow cytometry or related applications
  • Experience supporting laboratory workflows or assay development
  • Exposure to commercial sales environments or account support roles
  • Familiarity with CRM tools and structured sales processes

Responsibilities

  • Provide deep technical expertise in reagents and consumables applications
  • Deliver scientific consultation to support customer workflows and outcomes
  • Act as a trusted advisor to laboratory stakeholders
  • Educate customers on best practices to maximize reagent utilization
  • Identify workflow gaps and opportunities for expansion
  • Optimize utilization of reagents within existing customer processes
  • Support assay development and application-specific needs
  • Improve adoption through targeted technical engagement
  • Drive consumables pull-through and recurring reagent revenue
  • Identify and develop cross-selling opportunities across the portfolio
  • Partner with Account Managers to align on territory growth strategies
  • Expand usage within existing accounts to increase share of wallet
  • Strengthen customer relationships through ongoing technical support
  • Improve retention by reinforcing value and outcomes
  • Increase customer reliance on Waters reagents and solutions
  • Support long-term account growth through consistent engagement
  • Partner closely with Account Managers and Instrument TSS specialists
  • Collaborate with applications, service, and marketing teams
  • Contribute to coordinated, high-value customer engagement strategies
  • Support a unified, team-based selling approach

Benefits

  • Medical coverage
  • Health Savings Accounts
  • Flexible Spending Accounts
  • Dental coverage
  • Vision coverage
  • Hospital Care Insurance
  • Critical Illness Insurance
  • Accidental Injury Insurance
  • Life and AD&D insurance
  • Short-term disability coverage
  • Long-term disability insurance
  • Long-term care with life insurance
  • Anxiety management program
  • Wellness incentives
  • Sleep improvement program
  • Diabetes management program
  • Virtual physical therapy
  • Emotional/mental health support programs
  • Weight management programs
  • Gastrointestinal health program
  • Substance use management program
  • Musculoskeletal surgery, cancer treatment, and bariatric surgery benefit
  • BD 401(k) Plan
  • BD Deferred Compensation and Restoration Plan
  • 529 College Savings Plan
  • Financial counseling
  • Baxter Credit Union (BCU)
  • Daily Pay
  • College financial aid and application guidance
  • Paid time off (PTO), including all required State leaves
  • Educational assistance/tuition reimbursement
  • MetLife Legal Plan
  • Group auto and home insurance
  • Pet insurance
  • Commuter benefits
  • Discounts on products and services
  • Academic Achievement Scholarship
  • Service Recognition Awards
  • Employer matching donation
  • Workplace accommodations
  • Adoption assistance
  • Backup day care and eldercare
  • Support for neurodivergent adults, children, and caregivers
  • Caregiving assistance for elderly and special needs individuals
  • Employee Assistance Program (EAP)
  • Paid Parental Leave
  • Support for fertility, birthing, postpartum, and age-related hormonal changes
  • Bereavement leaves
  • Military leave
  • Personal leave
  • Family and Medical Leave (FML)
  • Jury and Witness Duty Leave
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