Reading Room Coordinator

UVA Community Health • Gainesville, VA

1d • $19 - $25

About The Position

The Reading Room Coordinator supports daily Radiology Department operations by coordinating imaging records and facilitating access to prior and outside imaging examinations and reports. The role serves as a liaison among medical records departments, outside imaging facilities, and clinical staff to ensure complete and accurate imaging information is available when needed.

Responsibilities include monitoring imaging records, identifying missing or incomplete studies, coordinating image transfers and outside records, and resolving discrepancies that could affect patient care or radiology turnaround times. The position requires strong organizational skills, attention to detail, effective communication, knowledge of imaging systems and workflows, and the ability to manage multiple time-sensitive requests in a fast-paced healthcare environment.

The role is classified as non-exempt. The work schedule is Tuesday through Friday, 7 a.m. to 5 p.m. The base compensation range is $19.04 to $25.30 per hour. The position may require travel between campus buildings, remote facilities, and out of town as needed. On-call responsibilities and use of a HEPA mask for infection prevention are not required.

Requirements

• High school graduation or equivalent.
• At least 1 year of relevant experience.
• Ability to communicate effectively, appropriately, and inclusively with stakeholders at all levels.
• Respond to customers in a timely and courteous manner and provide service recovery when appropriate.
• Foster an environment of inclusion and belonging for team members and library customers.
• Respect confidential information and follow HIPAA regulations.
• Ability to perform the role effectively with little or no onsite supervision.
• Take initiative and exercise independent judgment when appropriate.
• Ability to work autonomously and collaboratively within a team.
• Strong attention to detail and organizational ability, including prioritizing tasks, communicating progress, and meeting deadlines.
• Ability to travel between campus buildings, remote facilities, and out of town as needed.
• Physical ability to stand constantly, walk frequently, bend and stoop, and lift, push, or pull up to 100 pounds; use Safe Handling Equipment for weights over 35 pounds.
• Proficient communicative, auditory, and visual skills, attention to detail, and ability to write legibly.

Nice To Haves

• Associate’s or Bachelor’s degree.
• Previous experience with Ambra, Powershare, EPIC, and PACS.

Responsibilities

• Coordinate imaging records and facilitate access to prior and outside imaging examinations and reports.
• Liaise with medical records departments, outside imaging facilities, and clinical staff to ensure imaging information is complete and accurate.
• Monitor imaging records and identify missing or incomplete studies.
• Coordinate image transfers and outside records.
• Resolve discrepancies that may affect patient care or radiology turnaround times.
• Maintain records of image requests to outside facilities.
• Process outside imaging records into appropriate patient charts.
• Scan paperwork and reports into the scanning/imaging software application or EHR.
• Manage multiple requests, priorities, and workflows effectively.
• Identify workflow barriers and take appropriate action or escalate issues.
• Track studies requiring additional information, prior imaging, outside records, or comparisons.
• Communicate clearly and professionally with radiologists, technologists, patients, and outside facilities.
• Communicate with patients to determine the correct facility from which to request records.
• Share and initiate regular, professional communication with coworkers.
• Facilitate and participate in regular staff meetings.
• Collaborate with other departments or disciplines to achieve desired outcomes.
• Perform additional duties as assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED