Reading Room Assistant - Diagnostic Radiology Full time Days

Northwestern Memorial Healthcare • Chicago, IL

8d • $17 - $24

About The Position

The Reading Room Assistant reflects Northwestern Memorial HealthCare’s mission, vision, and values; adheres to its Code of Ethics and Corporate Compliance Program; and complies with applicable policies, procedures, guidelines, and regulatory and accreditation standards. Working under the general supervision of a Department Administrator or Manager, the assistant maintains outside reads by processing paperwork and images to support physician activities. The role also supports radiology file-room operations, reception, patient check-in, appointment scheduling, and communication with patients and other healthcare team members.

Requirements

• High school diploma or GED.
• At least six months of experience in a clerical position dealing with the public.

Responsibilities

• Order, track, locate, and file radiology films, jackets, and requisitions.
• Pick up and deliver X-rays as needed.
• Prepare X-rays for radiologist review, ensure they have been read before filing, and record results.
• Manage and resolve Quality Assurance issues.
• Communicate file-room efficiency problems to other members of the healthcare team.
• Work at the reception desk and make appointments.
• Greet patients, members, and coworkers professionally in person and by phone, providing customer service suited to the age of the person being served.
• Check patients in for exams accurately and on time.
• Complete CPR forms and other required forms.
• Maintain an accurate file of requisitions.
• Handle challenging situations to meet patient and organizational needs, and minimize emotional situations when the organization has let a member down.
• Provide members with appropriate written instructions and exam preparation information.
• Retrieve necessary jackets and charts for appointments.
• Pick up and deliver inter-departmental mail.
• Maintain the computer appointment schedule and files containing requisitions.

Benefits

• The company describes a wide range of benefits supporting employees’ physical, emotional, and financial well-being and protection from unexpected life events.
• Tuition reimbursement.
• Loan forgiveness.
• 401(k) matching.
• Lifecycle benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED