About The Position

The Reading Room Assistant plays a critical role in supporting Radiologists, Physician Assistants (PAs), Imaging Technologists, and Support Staff Members by ensuring smooth operations within the radiology reading room. This position requires strong communication, organizational, and technical skills to manage administrative tasks, assist with imaging systems, and facilitate timely and accurate patient care. The Reading Room Assistant may be assigned to work in a variety of imaging settings across various sites, assisting diverse radiologic clinical workflows to ensure seamless patient care. This role provides front-line support by managing calls, coordinating communication, maintaining an organized environment, supporting radiologic and interventional scheduling, handling authorizations/appeals, and proactively resolving workflow issues for expediting imaging reads and procedures. The assistant provides comprehensive support to Radiologists and PAs by retrieving and managing clinical data, reports, images, uploading CDs, scheduling advanced imaging reviews, preparing procedural radiologic and international paperwork, and organizing materials for multidisciplinary conferences, managing real-time OR specimen reviews, and facilitating scheduling tasks like seed localizations, in addition to other administrative duties as needed. The role also manages imaging workflows and IT systems by handling study transfers in Dynacad, Synapse PACS, other imaging systems, monitoring exam queues, performing basic troubleshooting, ensuring data integrity and labeling of images, verifying documentation for accurate interpretation, management of STAT results, relaying critical information for report amendments, preparing consultation paperwork, utilizing EMR to locate all relevant patient history, preparing forms, and any necessary paperwork for patient studies as needed. Furthermore, the Reading Room Assistant coordinates and communicates across multiple departments and sites to support Radiologist and Radiology Department needs, liaises with referring providers, and supports quality and compliance efforts by ensuring adherence to regulatory standards, participating in audits, and managing documentation for accreditation and safety reviews. This includes overseeing all clinical follow-up tracking to include but not limited to monitoring thyroid exams, documenting non-diagnostic recalls, maintaining BI-RADS 4 and 5 logs, coordinating with providers, and preparing follow-up reports for care teams. The position also performs additional tasks to support Radiologists and PAs as needed, including cross-coverage at other imaging sites, assisting with urgent or emergent requests, adapting to evolving clinical workflows, and contributing to special projects or initiatives that enhance departmental efficiency and patient care. The role requires the ability to deal professionally and efficiently with all levels of management, exercise ethical judgment and critical thinking while maintaining strict patient confidentiality, and maintain and model organizational values. Demonstrates regular, reliable and predictable attendance. Performs other duties as required.

Requirements

  • High school degree, GED, or equivalent
  • 1 year of administrative experience or medical office experience preferred
  • MS Excel, Presentation skills, etc.

Nice To Haves

  • Medical Assistant Preferred

Responsibilities

  • Supports all Reading Room operations.
  • Provides front-line support in the Reading Room by managing calls, coordinating communication, maintaining an organized environment, supports radiologic and interventional scheduling, handling authorizations/appeals, and proactively resolving workflow issues for expediting imaging reads and procedures.
  • Provides comprehensive support to Radiologists and PAs by retrieving and managing clinical data, reports, images, uploading CDs, scheduling advanced imaging reviews, preparing procedural radiologic and international paperwork, and organizing materials for multidisciplinary conferences, manage real-time OR specimen reviews, and facilitate scheduling tasks like seed localizations, in additional to other administrative duties as needed.
  • Manages imaging workflows and IT systems by handling study transfers in Dynacad, Synapse PACS, other imaging systems, monitoring exam queues, performing basic troubleshooting, ensuring data integrity and labeling of images, verify documentation for accurate interpretation, management of STAT results, relaying critical information for report amendments, preparing consultation paperwork, utilizes EMR to locate all relevant patient history, prepares forms, and any necessary paperwork for patient studies as needed.
  • Coordinates and communicates across multiple departments and sites to support Radiologist and Radiology Department needs, liaise with referring providers.
  • Supports quality and compliance efforts by ensuring adherence to regulatory standards, participating in audits, and managing documentation for accreditation and safety reviews. Oversee all clinical follow-up tracking to include but not limited to monitoring thyroid exams, documenting non-diagnostic recalls, maintaining BI-RADS 4 and 5 logs, coordinating with providers, preparing follow-up reports for care teams.
  • Performs additional tasks to support Radiologists and PAs as needed, including cross-coverage at other imaging sites, assisting with urgent or emergent requests, adapting to evolving clinical workflows, and contributing to special projects or initiatives that enhance departmental efficiency and patient care.
  • Demonstrates a bility to deal professionally and efficiently with all levels of management
  • Exercises ethical judgment and critical thinking when performing their duties, maintaining strict patient confidentiality.
  • Maintains and Model the Organization values.
  • Demonstrates regular, reliable and predictable attendance.
  • Performs other duties as required.
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